I don't go to Joann's much any more.
I do remember quite well once going there and I wanted
some velvet to finish a crazy quilt lap robe. The young
"clerk" looked kinda fuzzy when I asked where the velvet was,
and she asked what that was!!!
An older lady and I just looked at each other and sighed,
then tried to explain that it was a lovely material that felt like a kitten's fur when you rubbed your hands over it.
That at least sparked a vague memory, and she wondered
around till she found the kitten fur material for me.
Now I try to pick up such stuff in yard sales, it's lots easier on my nerves, and pocket too!
Sigh...what ARE they teaching sales clerks nowadays? Or do they simply take anyone who appears sober?