I bought my juki long arm here. I was impressed with the knowledgable sales people! Then I got the machine. Woo Hoo Whatr an impressive massive thing. I got the 12 foot frame and it did take some leveling. But it glides so easily. I have problems with my back and will be seated so the 2 rails being vertical on the front means not having to stretch over 6 inches just to get to the quilting surface. It's on a frame from Grace specially made for this machine. The stitch regulator is also made by Grace. It was extremely straight forward in assembly. There is a DVD and good instructions. The holes are machined so you don't fiddle with matching nuts and washers up and dropping them I did not have to pay for someone to come put it together, you know how much they charge for that. And shipping was free. And the financing was 0% And no I do not work for either Sewing Machines Plus or Grace. Talk to them they do some great deals. They had everything I wanted and it was a great price.