I am so frustrated with both UPS and USPS. I've paid extra for tracking and no one scans my items so I have no idea where my shipment is at any time...any they wonder why they're losing business and closing down my local office. A box I sent to my daughter upstate NY (only 250 miles from me) took TEN DAYS!!! It got 'stuck' in a postal hub 100 miles NORTH of her. it went beyond her city and had to be back-tracked. Ridiculous!!! Her birthday present was late and I was infuriated as I was promised 3-day delivery.