Originally Posted by Crafty1
Who knows where it has gone. We went to JoAnn's yesterday to return some ribbon that we didn't purchase but somehow ended up on the receipt. My boyfriend, bless his heart, paid for all the goodies so that meant he had to wait in line and do the return. So I went off walking around for about 15 mins and he was still there with the cashier. She didn't know how to do a return, meaning, she couldn't return the funds back to his card. So she ended up giving him cash. Isn't there some type of training???
Also, here's another story, I went to Hancock Fabrics last weekend, I wanted fabric cut. Guess what the lady did.... She ripped it! I was so stunned and speechless. I told her that I wanted it cut. She said, "since it's a natural fiber, ripping is best because it rips evenly". So I told her again that I want the rest CUT and she still didn't do it. Why can't employees just do what the customer wants?
I would have told her if you can't CUT it I don't want it!! I did that at Fabricland here in town and first they looked at me like I had two heads but she did end up cutting it for me! Mind you she did gumble about it but too bad! I work retail and would never think of treating someone like that!