Thanks for the encouragement. I really was hoping to get the embroidery unit working. I have not given up yet. My husband keeps saying not a good deal if embroidery does not work...but your comments have helped convince him otherwise. To load a design to the card, do you have to have the dongle? I have software that will convert the designs to hus. Have G- kids today so I have not been working with it. Mi did load the software and it is 5 version and the reader is the 4d reader writer and it was purchased in 2009 I think.