When the quilt is finished and you have it in your hands let her know you will not be using her service again and you will not recommend her if asked. Walk away and don't look back. She is self absorbed and will play the victim as long as it gets her off the hook. I have been around too many people like that to have any sympathy or understanding for lack of decency on their part. That wide eye look of poor me doesn't have any effect on me at all.