That's good to remember. I have taken a class and bought several patterns from them. It's good they have such great customer service. It makes a difference.
I had bought fabric from one store and when I checked out it said free ship but when I looked at my bank statement they had taken shipping out (the invoice showed it too). I tried to contact them with the problem (after all you think they would want to fix their website!!!) no reply back. I haven't bought anything from them since.