Heather, you'll have to tell us if he gets it working for you! My mom bought one of these machines in 2001 or 2002 and we could never get it to work. I bet it hasn't even been used for 30 minutes. She got too ill to and we never did anything about it. I have it and I had one guy look at it but he said to put it on craigslist and just start over. It would be a long drive but if I could get it to work and learn how to take care of it it would be worth it.