I bought my Q'nique almost 2 years ago after seeing a BRI demo at a quilt show and trying it out myself. I searched online and found both Q'nique and BRI are manufactured by The Grace Company. I located a local dealer and bought my Q'nique from the store. However, the dealer support was very disappointing so I ended up working directly with The Grace Company. The employees there have been very supportive, and it turned out a couple problems were due to computer boards which have been replaced with newer models. I enjoy using my Q'nique very much.
Prior to this, I had a short arm machine before I used Bailey (17 inches) for three years. I decided to upgrade to Q'nique. No regrets there.