In November 2016, three of us bought the BlockRockit with SR2 frame from Kathy's Quilts while at a show in Tucson AZ. Within a very short period of time, two had computer board failures. The Grace Company which makes the machine (same as Q'nique) had the machines picked up, repaired and returned immediately, at their expense. I was naturally worried maybe we'd bought lemons. In many discussions with both the Grace Company and Kathy's Quilts, my concerns have been resolved. Their customer service is exemplary and I'd buy another one at any time. Don't let the inexpensive price deter you. I love my machine/setup and hate to have to leave it until I come back from Oregon in the fall to use!