Excellent. So glad to hear the good things. Too often we complain and forget to praise. (Wonder why humans are like that?)
My sister just had a kitchen floor installed. It was done by a national company and there were problems along the way. When it was done, it was awful, ripples, bubbles etc. She complained. She and I were speculating about how the company would handle it and what we should do if they tried to deny responsibility. They have accepted responsibility and will replace the floor, all without any of the threats we thought might be necessary. Now we need to start informing all those people we were considering telling about the problems, about the good job. Maybe we should wait to see what the replacement looks like, LOL.