Originally Posted by
mkc
At least you heard from them initially. I've had no response to the ticket I opened...
Now I'm wondering if the difference is in the mode of expressing our complaints. I mean, I didn't open a ticket. Instead, I sent them an email with a screen shot of the offer attached. Not sure how to open a ticket, or what that involves. Did you have to go through the Craftsy web site to do that? Might just take a little longer that way? Maybe that makes no difference. I don't know.