Their customer service is absolutely horrible. I ordered two items in December, and by mid-January they were still not shipped. So I sent an email, and a box arrived a week later. But only one item was in the box. So I emailed them again and they said they were sorry and would ship the other item right away. I should have had it by late January, but when it still didn't arrive by March, I decided to ask for my money back. For the past month I've been emailing them several times asking for a credit back on my credit card for the item that they never shipped. I keep getting the run-around, and now it is past the three-month credit card involvement time limit, so I will probably be out the $39 that they owe me. I too will never order from them again.