I had a top of the line Kenmore that died after 14 years of hard use and extremely hard water, I was so upset cause everyone said the new models were awful. We love our LG top loader!! It was recommended by a friend who had one and she gave it five stars with a newborn and a toddler at home and that was all the recommendation I needed. It gets the clothes so much cleaner and they are spun so dry, most of the time the dryer is done is less than 30 min. I think my old washer was dying for awhile and I didn't even realize it! Uses very little soap and everything comes out super clean, no trouble with my quilts or anything. I use white vinegar in the rinse cycle with all my washers cause of the hard water. It does have a more water button you can use and we tried it but we couldn't tell a difference and water is very pricey here.