I go to JoAnn's at least once a week. I have two that are near me and both of them have wonderful folks who know me and mention when I haven't been in for a while that they missed me. I haven't had any problems with their fabrics. I don't buy any of their bargain fabrics because they are not good quality. I'm sorry that so many of you have had problems. Never had any problems with the coupons, either. Interesting.