I haven't taken my machines for a while, but I am fairly sure with all the people demanding higher wages it's not surprising. And they really need to get some new people in the repairing of sewing machines because it seems to be a dying art. I know of 2 shops in my area that closed when the owners retired. And one shop sends their machines out - no idea where but they say it's not done on premises and will take 6 weeks or more unless they have trouble getting parts.