I don't care where you shop today you're going to run into sales people who just don't care. It could be Macy's, Penney's, Dillards, your LQS, or, yes, even JoAnn's. I've been a JoAnn's shopper for years and I love the stores. Yes, some of their fabric is less than what I would use, but most is as good as what I buy at the LQS. Look at the fabric before you buy it an remember that "good" and "cheap" are not synonomous. If someone is rude with you, stop them in their tracks and demand that someone else take care of you. Kudos to those who check their sales checks before they leave the store (expecially at WalMart). I don't leave any place where I'm spending my hard earned money without checking my receipt first. Didn't mean to say to much, just wanted to say that there's good and bad everywhere today, not just at JoAnn's.