Well,I just got off the phone with Fabric.com...still cannot reach Hal..big surprise! Talked to cust service lady,she said they are sending out the missing piece of my order today,so we'll see what happens. Said they get really busy on the line,and sometimes mistakes happen!I'm sorry,but aren't they there to fill orders correctly?Again,I ordered twice and twice they've screwed up! Love Thousands of Bolts,and will go back to them...At least when you call them,you don't have to wait forever to talk to someone!