Go Back  Quiltingboard Forums >
  • Main
  • Is the customer "always" right? >
  • Is the customer "always" right?

  • Is the customer "always" right?

    Old 12-31-2012, 01:18 PM
      #1  
    Super Member
    Thread Starter
     
    Buckeye Rose's Avatar
     
    Join Date: Jan 2011
    Location: Monroe, IN
    Posts: 2,283
    Default Is the customer "always" right?

    I am in process of making a quilt for a customer who wants a combination of the OSU "O" (with black, gray and red borders) and adding some outer borders in browns and tans so the quilt kind of blends into her bedroom. Being a Buckeye fan, I love making the "O", but don't understand adding browns and tans. If the biggest part of a quilt is scarlet red, gray, and black....how does it blend with a room that is mostly brown? I guess I see it as a Buckeyes quilt and adding anything but gray or red is a travesty. It's a paying job and she will get it the way she wants....but it will also have my name label on it, so others will know who made it that way. How do you make something when you can't see the beauty in it? Am I being unreasonable....too much of a true fan?
    Buckeye Rose is offline  
    Old 12-31-2012, 01:22 PM
      #2  
    Junior Member
     
    QuiltnMyra's Avatar
     
    Join Date: Nov 2012
    Location: Southern NSW Australia
    Posts: 219
    Default

    You could do a 'mock up' and consult with her again. Perhaps there is a compromise. Good luck
    QuiltnMyra is offline  
    Old 12-31-2012, 01:26 PM
      #3  
    Super Member
     
    Join Date: Jun 2011
    Location: O-H-I-O
    Posts: 1,586
    Default

    I'm with you, Rose.........no way should there be brown/tan on a Buckeye quilt!! Just sayin'...............
    jillmc is offline  
    Old 12-31-2012, 01:31 PM
      #4  
    Junior Member
     
    Join Date: Oct 2012
    Location: Texas
    Posts: 121
    Default

    I think since she's a paying customer I would do it with at least 1/2 the money down in case she don't like it afterwards the not put my label on it.
    mcfay is offline  
    Old 12-31-2012, 01:46 PM
      #5  
    Member
     
    kookey426's Avatar
     
    Join Date: Aug 2012
    Location: central florida
    Posts: 69
    Default

    I agree..I just made a OSU quilt for my DSIL! Maybe a mock up would be the way to go! The only brown I could see would be the buckeye! Good luck!
    kookey426 is offline  
    Old 12-31-2012, 01:57 PM
      #6  
    Super Member
     
    Scissor Queen's Avatar
     
    Join Date: Jul 2009
    Location: Southwest Kansas
    Posts: 4,820
    Default

    When it's all said and done it's her quilt. It doesn't matter if it's your taste or colors or whatever. The only thing that matters is she's paying for it and it's her quilt.
    Scissor Queen is offline  
    Old 12-31-2012, 02:07 PM
      #7  
    Power Poster
     
    Join Date: Mar 2011
    Location: Ontario, Canada
    Posts: 41,481
    Default

    Ideally you could add a border with a print that contains all the colours asked for. That way the center will satisfy your creative ideal and edge will satisfy her bedroom requirements. If you can't find a print that combines the colour, I would add a piano key border and add in the extra colours. Black/grey/red/brown/ tan are not bad together, be glad she didn't want turquoise or yellow.
    Tartan is offline  
    Old 12-31-2012, 02:17 PM
      #8  
    Senior Member
     
    Join Date: Oct 2011
    Location: Iowa
    Posts: 816
    Default

    I agree with the idea of making a mock-up to show her why you don't think the colors will work together. Because if they look bad in the end, she'll be an unhappy customer, even if it was her idea!!!

    But if that is what she wants, the customer is definitely right, or her payment goes elsewhere...
    Skittl1321 is offline  
    Old 12-31-2012, 02:27 PM
      #9  
    Super Member
     
    dakotamaid's Avatar
     
    Join Date: Feb 2009
    Location: South central Nebraska, US
    Posts: 5,367
    Default

    I agree with mcfay and not put my label on it unless you both can come to an agreement on the colors and layout. Doing a mockup on EQ might be the ticket for her to see how it will look.
    dakotamaid is offline  
    Old 12-31-2012, 02:30 PM
      #10  
    Power Poster
     
    Join Date: Apr 2010
    Location: Long Island
    Posts: 24,820
    Default

    Show her a color mock up with markers or crayons.
    lynnie is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    bearisgray
    General Chit-Chat (non-quilting talk)
    65
    02-01-2024 09:04 AM
    Kitsie
    Main
    20
    12-25-2014 12:04 PM
    amandasgramma
    Pictures
    47
    11-13-2012 04:21 AM
    DogHouseMom
    Main
    55
    05-23-2011 10:46 AM
    butterflywing
    General Chit-Chat (non-quilting talk)
    43
    07-15-2010 12:58 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off


    FREE Quilting Newsletter