What would you do?

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12-25-2010, 05:35 PM

#21

darleneerickson

Junior Member

Join Date: Jun 2010

Posts: 224

I definitely would leave a negative feedback - the seller is gambling that you will take the order even if it is short - you should have at least had the option to decide for yourself.

12-25-2010, 08:29 PM

#22

Marilynsue

Super Member

Join Date: Aug 2010

Location: Mid Michigan

Posts: 1,015

You could do a log cabin too. Either alternate the center block with the two you have, or you could use a pale yellow in the center square. That would be pretty.

12-25-2010, 10:02 PM

#23

Cyn

Super Member

Join Date: Aug 2010

Location: Jacksonville NC

Posts: 6,510

Quote:

Originally Posted by QazyQltr

Quote:

Originally Posted by barking-rabbit

I would email them back and let them know that you were disappointed how it was handled. Then, maybe give neutral feedback and explain why.

I have to agree with barking-rabbit.

Agree!

12-25-2010, 10:03 PM

#24

doxieloverred

Junior Member

Join Date: Jun 2010

Location: Upper Michigan!

Posts: 167

I would contact the seller and tell her you were disappointed in the way it was handled. She should not have assumed that you could get by with a lesser amount than what she actually listed in the auction and should have contacted you immediately when she discovered her mistake. Depending on her response, I would base my feedback accordingly. I don't think I would leave negative but lesser stars are appropriate. People tend to accept mistakes much more easily if the seller is just upfront with them!

12-26-2010, 04:17 AM

#25

deema

Super Member

Thread Starter

Join Date: Aug 2010

Location: Ontario, Canada

Posts: 1,304

Quote:

Originally Posted by doxieloverred

I would contact the seller and tell her you were disappointed in the way it was handled. She should not have assumed that you could get by with a lesser amount than what she actually listed in the auction and should have contacted you immediately when she discovered her mistake. Depending on her response, I would base my feedback accordingly. I don't think I would leave negative but lesser stars are appropriate. People tend to accept mistakes much more easily if the seller is just upfront with them!

That is exactly how I feel. I mean, if she'd emailed me and said "I'm sorry, there's been a mistake and I only have 5 1/2 yards. Do you want me to go ahead and send it?" I would have told her to go ahead and send it. The lack of communication and assumption is what bothers me about the whole thing, not so much that there was a mistake in general.

12-26-2010, 04:23 AM

#26

chickadeee55

Super Member

Join Date: Oct 2010

Location: Waupaca Wisconsin

Posts: 1,302

I would contact the seller, and find out if you can return the 5.5 yds, if you don't want it. That will show good faith on the sellers part to let you out of the auction. But if you like the fabric and the 5.5 yda will work, maybe the seller, thought you would have wanted it anyway.
Before leaving negative feedback, give them the chance to make good on the deal to satisfy you the customer.
Good Luck.

12-26-2010, 04:28 AM

#27

EagarBeez

Super Member

Join Date: Feb 2009

Posts: 1,646

Quote:

Originally Posted by EagarBeez

I would leave a good feedback, but, contact the seller and let her know that you were not happy that she went ahead and shipped the fabric, without consulting you first, and tell her, this will hurt her in the future if she does not contact the seller before an item of hers is sent short

I meant to say, I would leave a negative feedback and then contact the seller

12-26-2010, 04:31 AM

#28

EagarBeez

Super Member

Join Date: Feb 2009

Posts: 1,646

Quote:

Originally Posted by jean knapp

Yes I would leave a neg review. Just pirchased the spiral table runner pattern and never got it. I emailed and never got an answer, then got one saying it was shipped 15 days ago and I should be patient. Said it was the holidays and once it was shipped she wasnt responsible. Also told me since I was new to ebay I couldnt leave a negative review. My sister in law has an ebay business and in so many words gave her "what for" dont know what will happen next. Just want my pattern.

ebay usually backs what is sold, contact ebay and they will usually refund your money taking it back from the seller. Had something like this happen to my father in law and ebay took care of it.. good luck

12-26-2010, 07:42 AM

#29

Ragann63

Senior Member

Join Date: Aug 2009

Location: Northern Kentucky

Posts: 521

I would contact her directly and explain that although it might not be a problem this time, as a sewer you wanted her to realize it could be and suggest to her she contact the buyer before shipping in the future. I would leave feedback based on quality of product, shipping ease, etc.

12-26-2010, 08:44 AM

#30

euchreprincess

Member

Join Date: Apr 2010

Location: Green Valley AZ

Posts: 33

Quote:

Originally Posted by deema

Quote:

Originally Posted by amma

I don't know that this would rate negative feedback, unless you really needed the 6 yds, your project is on hold/going to be late, due to their mistake. You do have the option of refusing delivery and getting a full refund.

If you leave a neutral feedback, they can also leave one on you... it could end up hurting your ratings. I guess I would have to ask myself if this is really worth it? :D:D:D

That's kind of what I was thinking. I mean, I love the fabric (it was just shipped today, so I'm hoping the quality is as good as the looks of it, lol), and it should be more than enough (it's for a OBW, I *need* 3-ish yards. I won't be able to "double up", but I can use the rest of the fabric in other elements of the project). I was thinking to just send an email to the seller to mention my disappointment, and leave feedback based on the product alone (which other people who have used this fabric say it is good quality).

She has already left feedback for me, which is simply "glowing"...I hate to be a cynic, but I wonder if it is *because* of the short cut...know what I mean?

As a seller AND a buyer, I ask that any problems be emailed to me directly, instead of using the feedback forum to air differences. It's a hard call as to what to do as a seller...ship or email and wait. Everyone has different ideas. If everything else about your transaction is good, I'd give positive feedback, 1 star on communication with the seller, and let it go at that. If you have room, could make mention that seller communication is poor.