Keepsake Quiting
02-12-2011, 09:05 PM
#72
Super Member
Join Date: Jan 2011
Location: Port Lavaca, TX
Posts: 1,276
Originally Posted by pattilynn
Has anyone ordered from Keepsake Quilting? I seem to be having a problem getting my order. I have called 2 times, emailed 3 times, still no order. Just wondering if this is a fluke or something that happens often with them.
Those gals are nice, and try to do their best for
their customers. This time of year the weather in Center Harbor can really be wicked bad, with power outages, because the lines are down, deep snowdrifts blocking the roads....they are way out in the boonies!
Please, call again, its probably just an unlucky fluke!
02-13-2011, 08:17 AM
#76
Super Member
Join Date: May 2009
Posts: 1,265
Keepsake Quilting is THE STAR of customer service - I swear I receive an order before I've even placed it.
It is most definitely the weather - they've been socked bad in New Hampshire. I am certain it's not a matter of FILLING the order but their shipping services being crippled temporarily.
I order from them at least six times a year, and have been using them as my #1 Go To online Quilt Shop since 1992. They will always get my business and I can't say ENOUGH wonderful things about them, their service and their having helped me out of many project jams with their fast excellent service.
It is most definitely the weather - they've been socked bad in New Hampshire. I am certain it's not a matter of FILLING the order but their shipping services being crippled temporarily.
I order from them at least six times a year, and have been using them as my #1 Go To online Quilt Shop since 1992. They will always get my business and I can't say ENOUGH wonderful things about them, their service and their having helped me out of many project jams with their fast excellent service.
02-13-2011, 10:28 AM
#78
Super Member
Join Date: Jul 2008
Location: Keller, TX
Posts: 1,922
They are located in New Hampshire.
They are still under several feet of snow....I'm sure their deliveries are back on track...but they should be answering their phones by now....All commercial transportation was on hold for about two weeks....some getting through, others, not.
We only had 4 inches of snow and 1 inch of ice in Texas...the mailman did not show up for two days!
D in TX
They are still under several feet of snow....I'm sure their deliveries are back on track...but they should be answering their phones by now....All commercial transportation was on hold for about two weeks....some getting through, others, not.
We only had 4 inches of snow and 1 inch of ice in Texas...the mailman did not show up for two days!
D in TX
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