Update on Rowenta fire
08-23-2012, 06:15 AM
#72
Super Member
Join Date: Feb 2011
Location: Quilting, crocheting, sewing and crafting in my Sewing Room...Peaceful and wonderful !!
Posts: 5,317
A new iron?? well they could of sent you a check as well for all the problems .. Geesh, I guess I expected better customer service than that for such a name brand ..
Congratulations on your win !! That is awesome....
Congratulations on your win !! That is awesome....
08-23-2012, 06:25 AM
#73
Member
Join Date: Mar 2010
Location: clinton,iowa
Posts: 75
i bought a kitchen aid mixer last december, second time i used it it caught on fire. ok..took it back to kohls, got a refund ,told the worker that it caught on fire, no problem...next day i was at kohls and there was the mixer on the display. so i ask for store manager..told him that it had caught on fire..took 3 complaints before it was taken off the shelf..i finally told the head corp store if the mixer caught on fire again and someone got hurt i would testify that i bought it back and told the store it had caught on fire.. then i called kitchen aid..they gave me a bunch of grief about it too.i wasnt trying to quote get anything out of ka..just wanted them to know kohls put a defected machine back on the shelf.geez doesnt anyone care anymore!!!!!!!
08-23-2012, 06:49 AM
#74
Super Member
Join Date: Jul 2010
Location: Adirondacks of NY
Posts: 1,517
WOW! Wonder if the person who told you this happens 'quite often' still has a job??? I've never heard of this happening and I'm 65
Iron-wise, although I've never had a Rowenta and I do read comments about people who like them, I've read too many negatives about them for the price you pay. I have loved a Black & Decker digital advantage. After many years of use (including use by lots of people at retreats) it has started to leak. I wouldn't hesitate to use the one they sent but suggest plugging it into a power strip and turning the strip off so there's no power to it when not in use - or simply unplug it every time. Anyway, congrats on the creative solution to the damage and for winning a ribbon for the quilt!!!
Iron-wise, although I've never had a Rowenta and I do read comments about people who like them, I've read too many negatives about them for the price you pay. I have loved a Black & Decker digital advantage. After many years of use (including use by lots of people at retreats) it has started to leak. I wouldn't hesitate to use the one they sent but suggest plugging it into a power strip and turning the strip off so there's no power to it when not in use - or simply unplug it every time. Anyway, congrats on the creative solution to the damage and for winning a ribbon for the quilt!!!
08-23-2012, 07:26 AM
#75
Junior Member
Join Date: Sep 2011
Location: Bellefonte, PA 16823
Posts: 175
Congratulations on winning the blue ribbon! That is just great!
I also would pursue them for the price of your backing material and the damage to your hand. I would make copies of all the bills you incurred getting treatment for it. Do not send them any of the real bills in case you need to hire a lawyer. I would also go after pain and suffering as the use of your hand is invaluable.
If you know an electrician, get him or her to check out the iron they sent you for safety hazards. Explain what happened with the last iron so they know what to look for. Put your safety first as you have a job to look after your family. Think about your own worth and the value of your house and anyone else who might suffer from the loss of it.You are a very valuable person and should proceed as such.
Congratulations again and best wishes that you get a decent settlement. Be very careful when using your new iron.
I also would pursue them for the price of your backing material and the damage to your hand. I would make copies of all the bills you incurred getting treatment for it. Do not send them any of the real bills in case you need to hire a lawyer. I would also go after pain and suffering as the use of your hand is invaluable.
If you know an electrician, get him or her to check out the iron they sent you for safety hazards. Explain what happened with the last iron so they know what to look for. Put your safety first as you have a job to look after your family. Think about your own worth and the value of your house and anyone else who might suffer from the loss of it.You are a very valuable person and should proceed as such.
Congratulations again and best wishes that you get a decent settlement. Be very careful when using your new iron.
08-23-2012, 08:32 AM
#77
Super Member
Join Date: Jun 2010
Location: Vermont
Posts: 7,000
It's not safe to leave electrical appliances plugged in when not in use. If there is a power surge, the items can get ruined. While plugged in and not in use, they are still consuming some electricity and running up your bill (for nothing). An electrical appliance can start a fire while not in use, and only plugged in, even if no one is at home. People have had their homes burned to the ground in exactly that way. You don't think that by leaving an inexpensive item (like a toaster) plugged in that you are entrusting to it the safety and welfare of everyone and everything in the home, but you are. In my home only major appliances and clocks are left plugged in all the time, plus a few lamps which are plugged in behind large pieces of furniture (bed, couch), making it hard to access them. Anything small or which can be easily unplugged (like my washing machine and clothes dryer) is always unplugged when not in use.
08-23-2012, 08:35 AM
#78
Senior Member
Join Date: Jan 2011
Location: Edgewater, FL
Posts: 924
Hi Nana Jan - That sleeve you speak of was on my iron as well - it blew off about 1/4" down from the bottom of the sleeve - it was snow white - it looked like someone had cut it off there - not one bit of smoke on it at all - but the rest of the iron had smoke all over it and my hand was BLACK......and burnt. One would think that if the cord had a short in it from a wire breaking - as they told me - from using it - there would be smoke at that point - but there was NO SMOKE there. And - there was NO bend in the cord at all - that was why I was so interested in their telling me exactly what happened INSIDE the iron. But - that didn't happen. It made NO SENSE TO ME at all. But - you can't fight city hall - so here sits the new iron and I don't know if I'll use it or not. I believe something shorted out inside the iron. That's my story and I'm sticking to it.............LOL!
08-23-2012, 11:39 AM
#80
Senior Member
Join Date: Jul 2012
Posts: 319
I’ll add my electrical fire experience. It was a leaf blower. After blowing leaves for 30 minutes, I had to drop it because it got super hot, started smoking, ready to go up in flames. There was no debris or clogged material in the blower. I had checked to make sure I had the correct guage extension cord, but forgot that joining multiple 100’ cords would cause a power drop which resulted in overheating. Electricity is funny.
I’m not saying that the timer the OP used with her iron contributed to the fire. I’m sure it didn’t since the travel iron doesn’t pull that much juice. I’m just reminding people who use timers, extension cords, or surge protectors to check the electrical ratings on them and be sure the combination of iron, sewing machine, television, lights, whatever is plugged in, doesn’t exceed its capacity rating.
I’m lucky, I can plug my iron directly into the wall outlet. The cord on my iron is 7’ long (actually about 88”) and has a swivel on it which I assume is to prevent wire breakage from winding up the cord around the iron. I never wind the cord, I just puddle it around the base when not in use, unplugged. Not preaching, just saying.
I’m not saying that the timer the OP used with her iron contributed to the fire. I’m sure it didn’t since the travel iron doesn’t pull that much juice. I’m just reminding people who use timers, extension cords, or surge protectors to check the electrical ratings on them and be sure the combination of iron, sewing machine, television, lights, whatever is plugged in, doesn’t exceed its capacity rating.
I’m lucky, I can plug my iron directly into the wall outlet. The cord on my iron is 7’ long (actually about 88”) and has a swivel on it which I assume is to prevent wire breakage from winding up the cord around the iron. I never wind the cord, I just puddle it around the base when not in use, unplugged. Not preaching, just saying.
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