dray965

I've been looking for a place online to order a large quantity of kona Snow. The only place I found it was a the Fabric Depot websight. I debated for a day or two and had book-marked the page so I could find it again.

Yesterday I went to the page via my bookmark and ordered $90.00 of it using my credit card. I didn't receive an email or anything confirming the order, but thought nothing of it because the site said it had been a successful transaction.

Today I was looking for fatquarters of Barbara Brackman's Metropolitan line and couldn't find it, so I decided to go to the Fabric Depot site. Using that same bookmark to get there, it took me to an index page with no link to an online store. Neither does it even mention an online store. WHAT???? I'm so upset...the page only talks about a retail store.

Does anyone know what's going on? I'm worried about my $90.00 purchase and who has my credit card number?

So upset. Do any of you have any ideas? Have you ordered from there before?

Any suggestions about what I do now?

TIA,
Dray in Oklahoma

dianna1234

I would suggest calling them. I used to live in Portland OR and it's an awesome store and whenever I called they were very helpful. I'm on their email list also so I know they are for real. Hope you get some answers today. I can totally understand your frustration.

Caroline S

I would call them. The toll free number is 1-800-392-3376. I have placed orders from them before and never had a problem.

grammy Dwynn

Location
Fabric Depot
700 SE 122nd Ave & Stark St
Portland, OR 97233


Contact
Local: 503-252-9530
Toll Free: 1-800-392-3376
Fax: 503-252-9556
E-Mail: [email protected]

Hours
Monday-Saturday: 9:00AM-9:00PM
Sunday: 10:00AM-7:00PM

hmmm just tried 'surfing' their site and all I could really get was the home page, which is different then I remember. Usually they have many fabric pages. Maybe they are reworking their site, sometime it could be slow.

If I were you I would give them a call. Good luck.

KalamaQuilts

Been there a billion times. The page is probably gone because their stock of the fabric is gone, you bought it all
I don't know if it still applies but internet orders used to get 30% off.

Worry not...

dray965

<whew> Thanks for the quick responses...I did as you suggested and contacted them. Thanks again...I am so grateful for this forum...so many people to jump in and help a girl out...teehee...this girl is 66 yrs. old..but still a girl at heart.

Again...many thanks.

mighty

I have ordered form them. I would give them a call.

mighty

Sure glad it work out!