Think my machine just broke :(
01-03-2014, 10:04 AM
#32
Super Member
Join Date: Sep 2011
Location: Carroll, Iowa
Posts: 3,386
Usually the machine will tell you what size hoop to use for the particular design you're embroidering but since you now state its making an awful sound too I'd say contact dealer pronto as someone else has mentioned. Obviously something is out of sync.
01-03-2014, 04:40 PM
#34
Member
Join Date: Apr 2010
Location: Lake Havasu Arizona
Posts: 78
Originally Posted by romille
I have a Pfaff Creative Performance that I JUST got for Christmas, and I think the embroidery unit just broke on me... but of course it is New Years so the shop is closed. Maybe someone out there can tell me some simple thing that needs tweaking and tell me everything is okay 
I was happily embroidering a baby quilt... I took the hoop off to reposition the fabric, and when I put it back on the machine kept telling me to put the correct hoop size on. I popped it on and off a few times, no luck. So I restarted the machine. When the machine starts up it always gives that message that says to remove the hoop so that the machine can calibrate...then it runs the arm up and down to calibrate it. When the bit that holds the hoop comes back near the needle it makes a horrible sound and then the machine gives me that "remove the hoop" message again.
I was happily embroidering a baby quilt... I took the hoop off to reposition the fabric, and when I put it back on the machine kept telling me to put the correct hoop size on. I popped it on and off a few times, no luck. So I restarted the machine. When the machine starts up it always gives that message that says to remove the hoop so that the machine can calibrate...then it runs the arm up and down to calibrate it. When the bit that holds the hoop comes back near the needle it makes a horrible sound and then the machine gives me that "remove the hoop" message again.
01-03-2014, 07:34 PM
#35
Senior Member
Join Date: Nov 2006
Posts: 786
Did you "park" the machine before you took the hoop off the first time or turned the machine off? I am wondering if that might just be the problem. Turn it back on and then "park" it and turn it off. See if that changes things for you when you turn it on again. I know, the first time I turned my machine off I didn't park it and ran into some trouble.
Originally Posted by romille
I have a Pfaff Creative Performance that I JUST got for Christmas, and I think the embroidery unit just broke on me... but of course it is New Years so the shop is closed. Maybe someone out there can tell me some simple thing that needs tweaking and tell me everything is okay
I was happily embroidering a baby quilt... I took the hoop off to reposition the fabric, and when I put it back on the machine kept telling me to put the correct hoop size on. I popped it on and off a few times, no luck. So I restarted the machine. When the machine starts up it always gives that message that says to remove the hoop so that the machine can calibrate...then it runs the arm up and down to calibrate it. When the bit that holds the hoop comes back near the needle it makes a horrible sound and then the machine gives me that "remove the hoop" message again.
I was happily embroidering a baby quilt... I took the hoop off to reposition the fabric, and when I put it back on the machine kept telling me to put the correct hoop size on. I popped it on and off a few times, no luck. So I restarted the machine. When the machine starts up it always gives that message that says to remove the hoop so that the machine can calibrate...then it runs the arm up and down to calibrate it. When the bit that holds the hoop comes back near the needle it makes a horrible sound and then the machine gives me that "remove the hoop" message again.
01-03-2014, 09:02 PM
#36
Super Member
Join Date: Sep 2010
Location: SC
Posts: 2,027
I have the Viking Ruby Plus and I have to make sure I have selected the correct size hoop at the beginning. It will tell me if I have the wrong hoop on...
Gosh, I hope your machine is ok. I've only had mine a short time and am in the process of learning to use it. It's not an over night or one time process. I have to do the steps several times before I remember them and keep my manual at my sewing desk.
Am anxious to hear about your machine...
Gosh, I hope your machine is ok. I've only had mine a short time and am in the process of learning to use it. It's not an over night or one time process. I have to do the steps several times before I remember them and keep my manual at my sewing desk.
Am anxious to hear about your machine...
01-04-2014, 09:07 PM
#38
Junior Member
Thread Starter
Join Date: Aug 2013
Location: NC
Posts: 192
Originally Posted by Mollie'sMom
If the design is larger than the hoop, the machine will make noises. If the hopping foot starts to hit the hoop it will make noises. If the hopping foot actually hits the hoop and the needle goes into the hoop it will make LOTS of noise and the needle will likely brake.
01-04-2014, 09:08 PM
#39
Junior Member
Thread Starter
Join Date: Aug 2013
Location: NC
Posts: 192
Originally Posted by shasta5718
Is there a hoop selection app? If so bring it up and enter the size hoop you are using and see if that helps. I have had that happen on my creative sensation and that solved the problem. Good luck.
01-04-2014, 09:09 PM
#40
Junior Member
Thread Starter
Join Date: Aug 2013
Location: NC
Posts: 192
Originally Posted by Poodles
I would think that if it was received for Christmas and we are only in the first week in January, they should have given you a new machine. A machine should not break that easy or fast
Thread
Thread Starter
Forum
Replies
Last Post
Aussie Quilter
General Chit-Chat (non-quilting talk)
24
11-20-2010 06:24 AM
