Craftsy Classes

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01-16-2014, 06:25 AM

#11

spunky

Member

Join Date: Sep 2011

Posts: 38

Got them all back yesterday. Email this morning with an apology. Happy to have them back

01-16-2014, 08:11 AM

#12

blondeslave

Super Member

Join Date: Mar 2009

Location: Airmont, NY

Posts: 3,226

I just looked and mine are still there.

01-16-2014, 05:32 PM

#13

linynp

Junior Member

Join Date: Aug 2011

Location: Fayetteville, PA, USA

Posts: 278

They usually take a day or two to get back even on holidays. Their customer service is great and they'll fix it.

01-16-2014, 06:49 PM

#14

pahega

Junior Member

Thread Starter

Join Date: Oct 2013

Posts: 280

I got an email today saying there was a small problem with my email address. They fixed the problem and I have everything back now. All is good!

01-16-2014, 07:02 PM

#15

Dolphyngyrl

Super Member

Join Date: Jan 2009

Location: Southern California

Posts: 6,254

They usually get back if you email them within 1 day of any problems. I have had excellent customer service from craftsy when having problems

01-16-2014, 08:31 PM

#16

MarleneC

Super Member

Join Date: Mar 2012

Location: Kenai, Alaska

Posts: 1,150

Quote:

Originally Posted by EllieGirl

How do you download them? I haven't even checked mine in three months because I haven't been able to sew. I hope they are still there!

Google chrome has a store and there is at least one download item there.

01-17-2014, 01:22 AM

#17

M cubed

Junior Member

Join Date: May 2012

Location: Ridgecrest, CA

Posts: 227

I had signed up for and paid for a class and within three months could not access any lessons (this was for a BOM). Bought another class, this time knitting and could not access it either. These were both archived as soon as they showed. Craftsy never returned any e-mails. Now whenever any of their adds show up, I delete them (they can't seem to unsubscribe either). Very unhappy with them.