Bernina 830
02-25-2012, 01:21 PM
#11
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Thread Starter
Join Date: Feb 2012
Posts: 3
Bernina 830
Thank you so much for all your replies. I have tried the USB stick but my software doesn't send to it either. The frustrating part is that I have managedt to transfer some designs!
In regards to customer service - there is none! I have called several Bernina dealers offering to travel to them, one said outright they don't have time to help me as they have their own customers. When I called the helpline I was told the application specialist would contact me - that was before Christmas. Still had no response.
I will definitely get onto the yahoo group as well and see what I can find.
Once again thank you. I have been considering getting rid of my Bernina as it is worthless if you can't get any help.
Denise
In regards to customer service - there is none! I have called several Bernina dealers offering to travel to them, one said outright they don't have time to help me as they have their own customers. When I called the helpline I was told the application specialist would contact me - that was before Christmas. Still had no response.
I will definitely get onto the yahoo group as well and see what I can find.
Once again thank you. I have been considering getting rid of my Bernina as it is worthless if you can't get any help.
Denise
11-20-2013, 04:03 PM
#12
Member
Join Date: Nov 2013
Location: Idaho
Posts: 2
Hi, I am Linda and I own a Bernina 830 w/embroidery. I am sooo very sorry I bought this machine. I had the 730 and upgraded - UGH. So many problems, so many service calls. Can anyone help me with looping on embroidery. I have changed the tension on the screen - up, up, up then down, down, down. Still loops. Not always!! I have embroidered for years. Think I am good w/stabilizer types, same expensive bobbin thread, same poly embroid thread. It is the machine !!!!!! Anyone else have this ?????
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