JoAnn's refund
#51
Originally Posted by CajunQuilter2
The last thing they need in the middle of a buy out is bad press!
Who is buing them?
Who is buing them?
#52
Junior Member
Join Date: Jun 2010
Posts: 119
Hope you get your money back SOON. Makes me think twice about what I'm buying at JoAnn's. They are building a new much larger store in our Crossroads Mall in Waterloo. I understand we will get classes and updated services in this new larger store. I know they were sold but this new building still has the name JoAnn's. The new and old JoAnn's are much closer to my home than Hancock's but I do drive to Hancocks occ. as they have neat fabric and they are responsible for this crazy addicting hobby of mine called quilting. They advertised a block of the month club and they got me hooked as I never quilted before. My grandmothers did but I never was around when they quilted. Illsa
#53
Originally Posted by catrancher
If you paid with a credit card you can still dispute the charge until JoAnn coughs up the check
#54
Even though your JoAnn's is being sympathetic to you, it ultimately is their responsibility (IMHO) to help you get this resolved. Clark Howard (consumer expert who started on radio in Atlanta) says one good way to get their attention is to go into the store when there are lots of folks in there and ask about your problem, not in an unkind voice, but in one loud enough for folks to hear. They don't want people knowing their customer service is that bad.
Also, does your local TV station have a helpline where the reporters check into your problem?
Also, does your local TV station have a helpline where the reporters check into your problem?
#55
Power Poster
Join Date: Nov 2009
Location: West Roxbury, Ma
Posts: 10,353
Thanks for the heads up. If I were you I would call them daily and leave a professional message on their answering machine. Persistants seems to win out over giving up. Hope you get the refund soon.
#56
Member
Join Date: Apr 2010
Posts: 48
Call the JoAnn's store you got it at and ask for store manger get her name and ask her what the store policy is on returns don't tell why and see what she tells you and if she tells you different take receipt back to the store and ask for and tell her you just spoke to her on the phone and would like your money back.
#57
I certainly do not want to discourage anyone from shopping JoAnn's. When their fabric is on sale, they have wonderful prices...anywhere from $1.50 to $2.50 per yard. At those times, I buy the whole bolts for my stash.
Even though they owe me money, I still go almost everyday. I am a JoAnn's addict. Instead of AA I need to go to JoAnn's Anonymous...Hello, my name is Vicki and I am a fabricholic.
I wonder if there is anything like Fabric Rehab?
Even though they owe me money, I still go almost everyday. I am a JoAnn's addict. Instead of AA I need to go to JoAnn's Anonymous...Hello, my name is Vicki and I am a fabricholic.
I wonder if there is anything like Fabric Rehab?
#58
Member
Join Date: Jan 2011
Posts: 86
Watch out for your refund, I've gotten a few in the mail that looked like junk mail or post cards and would have tossed it, except I took a second look.
#59
Power Poster
Join Date: Dec 2010
Location: California
Posts: 14,723
Originally Posted by pugmom
I certainly do not want to discourage anyone from shopping JoAnn's. When their fabric is on sale, they have wonderful prices...anywhere from $1.50 to $2.50 per yard. At those times, I buy the whole bolts for my stash.
Even though they owe me money, I still go almost everyday. I am a JoAnn's addict. Instead of AA I need to go to JoAnn's Anonymous...Hello, my name is Vicki and I am a fabricholic.
I wonder if there is anything like Fabric Rehab?
Even though they owe me money, I still go almost everyday. I am a JoAnn's addict. Instead of AA I need to go to JoAnn's Anonymous...Hello, my name is Vicki and I am a fabricholic.
I wonder if there is anything like Fabric Rehab?
#60
Originally Posted by ljgraham
Watch out for your refund, I've gotten a few in the mail that looked like junk mail or post cards and would have tossed it, except I took a second look.
it's not uncommon, now, for big stores to issue gift cards instead of checks or cash refunds. so, she's right. double-check your junk mail.
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02-13-2011 11:01 AM