Onebyone

My friend has the Bernina 830. She said the bobbin wouldn't pop out when the door was open so took it to the dealer. The tech said it was a broken hook sensor. $1000 replacement!!! Thank goodness her warranty is still good, for two more weeks! She had almost decided to wait until Jan to take it in and then the warranty would have not covered it. She is still shook up over the bad and good news.

pewa88

Wow, that repair would have been more than I have ever paid for a machine. Can't hardly wrap my mind around that.....

Tartan

Whoa, that's expensive! Thank goodness it was still under warranty.

cashs_mom

Wow, that's a lot of money, but the 830 is pricey machine and would be worth putting that into it.

sewbizgirl

This makes me really glad that my Bernina 830 is the old Record one, from the 70's! Whew! Berninas have gotten ridiculously pricey, and I'll bet they are not even made in Switzerland any more.

Jan in VA

Well, there you go.....when you buy a sewing machine that costs as much as a car, the repair bills are likely to cost as much as a car's would too. I thank God for my trusty 25 year old Bernina mechanical 1031. Happy she was still under warranty!!!

Jan in VA

sprice

I just took out my old mechanical Bernina 830--usually use a 1230 but it has a foot pedal problem--anyway, that old 830 sews like a dream--sews so much faster than the 1230--almost have to wonder why I bought the newer one. Really, the 1230 is better for intricate sewing with the needle up-needle down and the half stitch option--but for straight sewing that old 830 is wonderful. $1K repair is scary!!!

Quilt30

Even tho it was under warranty, I would contact Bernina directly and ask if that price is correct. What would happen if the machine was out of warranty in the future and something happened.

Doggramma

It reminds me of the expensive Kohler fixtures we put in our house. Bad choices. The repairs are horribly expensive. One of the toilets cost over 300 for repair because they had to replace a whole cartridge thing. The same with the faucets...not just a washer or something simple like on the old faucets or toilets.

i have a Bernina 820, which is the 830 without the embroidery. I wouldn't be too happy if I had to spend 1000 to replace a sensor.

Geri B

I gues I'm thinking, that machine is less than 1 yr old (?), and something that major and costly happened to it already? It seems the more complex they get, the more likely they become fragile......