need EQ help!!

Reply Subscribe

Page 1 of 2

Thread Tools

03-16-2010, 07:00 AM

Rhonda

Power Poster

Thread Starter

Join Date: Mar 2009

Location: Salem Iowa

Posts: 15,666

Ok all you computer wizards out there I need help! My EQ5 is tellilng me it is out of memory and won't let me open anything in it. What do I do?

03-16-2010, 07:34 AM

Oklahoma Suzie

Super Member

Join Date: Aug 2008

Location: Home town: Rehoboth, MA Now living in OK

Posts: 7,774

Sry can't help. I did look it up in my EQ book, but couldn't find anything. I have never gotten that message.

03-16-2010, 07:45 AM

sewnsewer2

Power Poster

Join Date: May 2008

Location: FL

Posts: 16,574

I don't know either but you could try deleting the ones you no longer need. maybe that would help?

03-16-2010, 07:50 AM

shaverg

Super Member

Join Date: Mar 2009

Location: North Carolina

Posts: 1,981

Go to the Electric Quilt Web site and go under Tech help. They should be able to help you. If you email they should get back to you pretty quick. Also there use to be a phone number you could call as well.

03-16-2010, 07:52 AM

Rhonda

Power Poster

Thread Starter

Join Date: Mar 2009

Location: Salem Iowa

Posts: 15,666

Quote:

Originally Posted by sewnsewer2

I don't know either but you could try deleting the ones you no longer need. maybe that would help?

It won't let me open the program at all. I may have to just call the company. I had this happen a long time ago and she told me then I needed to change my fabrics to a smaller size. So I didn't go back and change anything but I was more aware of it from then on. I did go back and delete stuff out of it that I didn't need anymore but that time i could still open the program. this time it won't open at all and I just get an out of memory pop up.
I tried going into my files and opening one that way and it does the same thing.

03-16-2010, 07:53 AM

Rhonda

Power Poster

Thread Starter

Join Date: Mar 2009

Location: Salem Iowa

Posts: 15,666

Quote:

Originally Posted by shaverg

I have called them before but I have never been on the website.Thanks I might try that first.

03-16-2010, 08:15 AM

craftmama

Junior Member

Join Date: Jun 2008

Location: South East Florida

Posts: 201

I have called and emailed them before and received EXCELLENT customer service

03-16-2010, 08:26 AM

Rhonda

Power Poster

Thread Starter

Join Date: Mar 2009

Location: Salem Iowa

Posts: 15,666

Ileft a message on their website so we will see what they say.

03-16-2010, 11:15 AM

amma

Power Poster

Join Date: Jul 2007

Location: Out searching for some sunshine :-)

Posts: 58,856

I will be very interested to hear what they say about this...

03-16-2010, 12:10 PM

#10

Rhonda

Power Poster

Thread Starter

Join Date: Mar 2009

Location: Salem Iowa

Posts: 15,666

She told me to reboot my computer and try opening the program with nothing else open. It worked!! And now I have it open while I am on here too. But I don't have more than that open right now. I should have thought of rebooting. I guess I was too frustrated to think straight! LOL My DD is always getting after me for having too many windows open at the same time. I don't like to have to go back and find it again so I keep several on minimized and I know I shouldn't but I do! I am basically laaazzzyy!!

Did you know you can only have 20 internet windows open at one time? LOL and I have had as many microsoft windows open too at one time. I don't do that usually but it has happened! LOL