It arrived in pieces .......
 

I am sitting here looking at the sewing machine I ordered on ebay . Nomally never a problem ~ that's how I bought my featherweight. However , this seller sent it without any padding and said he thought the case would be strong enough.
It arrived 15 minutes ago ~ in pieces. The case is all broken out at the seams, the machine is also in pieces. I knew I was in trouble when I picked it up off the porch after the mail lady delivered it , and it rattled and jingled and knocked about inside the box. And, nothing to indicate which side was up , wait, there was a return address , still it had been set on its side in the box , then taped.

So, he would like me to send it back to him , it belonged to his mother. He feels terrible and I am heartbroken !

I would like to get more information about it ~ and am not finding much on the internet. So I need your help !!
It looks like a singer, black , small-ish , says 'Sew Rite Inc.' with 'Sewing Machines' under it on the top front.

A label on the right front ' 1951 Delux' and under the front are H76193 embossed in the metal. Tension knob is left side.

Any information would be helpful . I am considering keeping it , maybe having it fixed .......... I can maybe save it. Though it looks like someone played basketball with it ~ or Ace Ventura when he impersonated a delivery man.

Thanks for listening.

It's a Japanese Clone. Perhaps if you post some photos of the damage we can be of more assistance. I have one of these Delux clones and she's a fun little machine.

Return it.

Here are some pictures

That is just aweful ...but I really would send it back.

pull her out, thread her, and see how she does. All that shows in the photos is the chrome bobbin cover, which should slide back into place. She may be fine, or she may be all bent out of shape.

bemoreonline,

Well is the machine beyond damage control would be one of my first questions? How badly is it damaged.
Take lots and lots and lots of pictures. Send copies to the carrier with a major complaint.
File an insurance claim if it was insured . Especially if you have to pay to ship it back.
We know about these types of damages.
Been there, done that too much this last year.
For now we have been fortunate to have a very conscientious and caring UPS delivery lady on our route.
And oh we do know about the basket ball playing in these shipping rooms.
Done that too. Had a boss that would toss a box 100 plus feet and land it right side up right behind the driver just to get their attention.
With that said, how much work are you willing to put into it to save it? How bad did you want it in the first place.
I guess that is up to you to weigh and measure.

Elaine

We just went back and looked at your pics. There is damage there that does not look like it can be repaired.
The opinion here now is send it back. File a complaint with eBay and PayPal. That machine was not properly packed in the first place from what we can see in your pictures. The bobbin winder is bent.
Make sure to get your money back plus what it costs you to ship it back.
Joe says that the seller was an idiot for not packing it properly.

Elaine and Joe

I would sent it back and get a machine thats not a project. No guarentees this will ever work properly again.

How much do they weight ? Is it comparable to a featherweight without the flip down table ? Is yours in a case ?

These types that are in your picture look like the ones that weigh about 35 to 40 pounds on average. That is about twice what a Featherweight weighs.

Elaine

I just received an ebay sewing machine purchase today! I got a big lump in my throat when I first saw that it was being shipped USPS. When it arrived today the box looked like it had been chewed by a pack of pit bulls. It didn't even have the shape of a box, all the corners were smooshed in, my heart just sank to my knees! There was enough packing inside and she only suffered a bent spool pin. She's 108 years old, I think she deserved better!

Thank you ~ I was really weighting this carefully ~ it came thru the U.S. mail ~ so sad ~ they could hear it was in pieces . Th price was right and I love singer machines ~ however , adding what it cost me, the cost of shipping and now the cost of having someone rebuild it and replace broken pieces is more then I can handle right now. So, off it goes , back to the seller. He might be able to get it back to a working state in honor of his mother , who he said used it for years. A lesson learned , I hope , about packaging. And for me , its time to enjoy the machines I have ! ( And I do have enough! ) (smile)
You are all so wonderful !!! This is why I love the Quilting Board !!!! HUGS !!!

Elaine answered the question about the weight, as to what it's comparable to, look at my avatar. That's what it should be, a full size clone of the Singer Mdl 15.

Joe

Complain to Ebay and Paypal without minimizing what happened. You want and deserve the cost of the machine, the cost of shipping to you and, if he wants the machine back, the cost to ship it back. Call Ebay on the phone (an 800 number). If the seller won't refund your money, Ebay has a 100% return guarantee and they will pay for it themselves. My sister had to go to Ebay and she was given a refund without any questions asked.

Please don't try to repair the machine. It probably will never work properly again. If you try to fix it, then you will not be entitled to a refund. Try again with another machine from a different seller.

Only a fool would ship any piece of machinery without packaging. He was obviously at fault and it is his lesson to learn.

Sorry for the shock and pain you must have felt.

I've had that happen once is why I avoid Ebay if possible, I prefer CL. Anyway, that picture makes me sick :thumbdown:.

I would send it back so fast! I know it's a cute little machine, but the imbicile who packed it should have known that the case was not sufficient for shipping. It amazes me how some people live and walk around! Please send it back, file with eBay and Paypal, and ask for your return shipping back, as well. You will find another one, I'm sure.

Please do not send this back until you have your money back into your Paypal account. This includes shipping to you and return shipping. This mistake can be detrimental to the seller, so there should be no question about him reimbursing all your costs. And even if broken enroute to you, the machine deserves to be packed correctly to continue on its journey back to the person/family that maybe should have kept it in the first place. In honor of his mother. Just my two cents.

Be careful. A lot of shipping companies won't even talk to you about the damage. You weren't the shipper, you didn't pay for the ride (even though you did)

I agree document everything, but go through paypal and ebay.

The shipper can deal with the shipping company, but they won't get anything out of them. The machine wasn't properly packaged. They will deny any insurance claim based on that.

Experience: DH is a courier, and a former shipper receiver. We've had a lot of broken stuff shipped to us.

I'm sorry to see that. It hurts the heart to see one demolished for no reason.

You should be able to get a full refund through PayPal. I believe that is the way you have to pay for items on eBay. Can't believe the seller didn't pack it better. Sorry it arrived broken.

We've had this happen as well. It just makes you sick when you think about how long these machines have existed and then to be damaged by poor packaging. It just makes you wonder. Fortunately we didn't have any problems with the sellers making it right. We too have given up buying machines on ebay. We look at craigslist or in antique shops which in a way is a lot more fun than buying off of ebay. Hope this issue gets resolved without any problems.

That's horrible!! It wasn't packaged very well :( I will add, I don't know if anyone else has the problem or has noticed but I've received several things via UPS lately and they look like they were tied onto the back of the truck and dragged to my house!! I've received FedEx packages with no damage. EVERY package I've received in the last month from UPS has been ripped almost to shreds!!

So sorry you had this experience - the seller just was not thinking properly when he sent it packed so badly. Just send it back and chalk it up to experience. Advise ebay/paypal asap!

Give her a try,
she may work.

If you go through PayPal or eBay, you will probably have to send it back WITH delivery confirmation before you get your refund. Make sure you show it's condition in the dispute and clearly state you must be reimbursed for return shipping. Usually the buyer is responsible for return shipping through PayPal (crappy policy) so I would dispute through eBay rather than PayPal. With the pictures and admission of improper packing from the seller you should easily be reimbursed for return shipping though. Once the package is delivered you will get your refund. If you are working it out with the seller without ebay or paypal mediation, do make sure to get Your refund and cost of return shipping before you ship it back. And definitely still get delivery confirmation.

That is so sad!!! :(

I've had several machines, bought from eBay, arrive broken plus the wooden case smashed into a million pieces, too. I now keep my eye on Craigslist. The prices are usually cheaper and there is no shipping involved.

So sorry for the complications. We just sent a machine back to the owner ( eBay) and were promptly reimbursed thru Pay Pal. First major problem we've had. It would make 3/4 of a turn and then lock up. Tried everything suggested here but nothing worked. We didn't feel we could afford more $$ for a repair bill as we are hoping to resell some. Not looking for lots of $$ just having fun buying them and fixing them up.

Thank you all for the advice and comments ! I filled out a return form for Paypal. Now I'm repacking the machine with lots of padding ( and love ) so it will have a safer trip back home. Back to yard and garage sales for me !!!!

Me thinks you treated the machine that belong to his mother with more respect than he did. He's an idiot!

Send it back but make sure you are not stuck paying postage. I got one from ebay that was the same way. The seller's insurance told him not to get it returned. He refunded my money and I kept the machine which I used for parts. Machines were not meant to endure such treatment. Mine also had no packing/padding and the flimsy box was crushed beyond recognition. When you bid on a machine, send the seller a notice how you want it shipped if you are to buy it. If they answer in the affirmative, bid on it. I have bought 8 machines via ebay, one total destruction, one slightly damaged all due to poor packing.
Linda

I would send it back looks too bad to repair, which is a real shame! Hate that when it happens because the machine is just lost.

By all means send it back and file claims as Elaine mentioned. The shipper is responsible for this mess. I just repaired a bentwood case for my daughter. All the dowels were broken and the bottom of the case was damaged. The spool pin had gone through the top of the bent portion. My favorite repairman says they should be wrapped in plastic and placed in a cardboard box, then liquid foam poured into the box. He says it is good. My favorite way was a rounded corner foam cooler and styrofoam wedges inserted around the machine. It arrived in great shape. There is no reason the shipper should have been so remiss. According to previous posts here, a lot of machins come damaged by transportation. It is time to do something about this.

Sorry for your dilemma but it sounds like you've received alot of good advice already but I do find it interesting he feels so bad & that it was his Mother's; if it was that special why was he getting rid of it in the first place.

I would certainly return it. Not only do you have a problem with it being in pieces, but even if you got it together, you'd have tension problems most likely. Billy (lostn51) once told me to be prepared to have a shipped machine dropped at least once from a height of 3 feet and he was right. I had that happen with a machine from Goodwill and they graciously took it back and refunded my money. It was the only one of 6 that I bought from them that got dropped so i guess I was lucky.