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Thread: call centre dialog (funny)

  1. #1
    Super Member litacats's Avatar
    Join Date
    Jul 2010
    western australia
    Actual call center conversations!

    Customer: "I've been calling 700-1000 for two days and can't get through; can you help?"
    Operator: "Where did you get that number, sir?"
    Customer: "It's on the door of your business."
    Operator: "Sir, those are the hours that we are open."
    ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++
    Samsung Electronics
    Caller: "Can you give me the telephone number for Jack?"
    Operator: "I'm sorry, sir, I don't understand who you are talking about."
    Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
    Operator: "I think it means the telephone plug on the wall."
    RAC Motoring Services
    Caller: "Does your European Breakdown Policy cover me when I am traveling in Australia?"
    Operator: "Does the product name give you a clue?"
    Caller (enquiring about legal requirements while traveling in Europe)
    "If I register my car in France, and then take it to England, do I have to change the steering wheel
    to the other side of the car?"
    Directory Enquiries
    Caller: "I'd like the number of the Argo Fish Bar, please"
    Operator: "I'm sorry, there's no listing. Are you sure that the spelling is correct?"
    Caller: "Well, it used to be called the Bargo Fish Bar but the 'B' fell off the sign."
    Then there was the caller who asked for a knitwear company in Woven.
    Operator: "Woven? Are you sure?"
    Caller: "Yes. That's what it says on the label -- Woven in Scotland."
    On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
    "I haven't got a pen, so I'm steaming up the window to write the number on."
    Tech Support: "I need you to right-click on the Open Desktop."
    Customer: "OK."
    Tech Support: "Did you get a pop-up menu?"
    Customer: "No."
    Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
    Customer: "No."
    Tech Support: "OK, sir. Can you tell me what you have done up until this point?"
    Customer: "Sure. You told me to write 'click' and I wrote 'click'."
    Tech Support: "OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?"
    Customer: "Wow! How can you see my screen from there?"
    Caller: "I deleted a file from my PC last week and I just realized that I need it.
    So, if I turn my system clock back two weeks will I get my file back again?"

  2. #2
    Super Member Murphy's Avatar
    Join Date
    Oct 2010
    Blog Entries
    ROFL laughing. Unfortunately these are so true.

  3. #3
    Super Member
    Join Date
    Mar 2010
    Elmira, NY
    Those are good!

  4. #4
    Moderator littlehud's Avatar
    Join Date
    Nov 2007
    SW Iowa
    So funny. Thanks for the laugh.

  5. #5
    Super Member Grammy o'5's Avatar
    Join Date
    May 2010
    Albuquerque, NM
    LOL! :wink: Those are cute. My son worked in a call center for awhile. He said the most common problem was when he would tell people, "Press any key." and they would ask "where is that?"

  6. #6
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Out searching for some sunshine :-)
    Blog Entries
    ROFLMBO Good Ones :thumbup:

  7. #7
    Super Member MrsM's Avatar
    Join Date
    Sep 2010
    Hoosick Falls, NY
    OMG, I think I know these people! hee- hee.

  8. #8
    Super Member Quiltforme's Avatar
    Join Date
    Aug 2010
    Beautiful Washington state!
    I worked for a cell phone company and this older lady called in complaining she could not hear anyone. So after 15 minutes of troubleshooting (remember she is older) I finally asked her how she was holding the cell phone. Her comment like a your supposed to like a walkie talkie. Light bulb moment!!! Had to tell her it was like using her home phone lets just say that was pretty much it for the conversation she hung up. I have many more stories worked their 9 years!!

  9. #9
    Power Poster CarrieAnne's Avatar
    Join Date
    Apr 2010
    Whitewater, WI

  10. #10
    Super Member Ditter43's Avatar
    Join Date
    Jan 2007
    Crystal River Florida
    Ha ha ha ha ha Some of those had me laughing out loud!!Thanks for sharing this one!! :thumbup: :-D

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