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Thread: Graco baby stroller

  1. #1
    Senior Member
    Join Date
    Oct 2011
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    the beach
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    417

    Graco baby stroller

    I just needed to tell someone about the great customer service I received today. I bought a Graco stroller at a thrift shop and there was a warning printed on it in big letters that if you did not have the instruction manual you should call the 800 number for one. The number was answered immediately by a human. With the numbers on the permenent sticker, she was able to tell me when it was manufactured and that there had been no recalls on it. A lot of peace of mind for this almost-grandmother. I asked for a user manual and she immediately e-mailed one to me. Don't you wish every manufacturer had such good customer service???

  2. #2
    Moderator QuiltnNan's Avatar
    Join Date
    Mar 2011
    Location
    western NY formerly MN, FL, NC, SC
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    so nice to hear positive experiences
    Nancy in western NY
    before you speak THINK
    T is it True? H is it Helpful? I is it Inspiring? N is it Necessary? K is it Kind?



  3. #3
    Super Member
    Join Date
    Jan 2011
    Posts
    5,168
    That is almost unheard of!! Great customer service even though you didn't buy it from them!

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