Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 2 1 2 LastLast
Results 1 to 10 of 14

Thread: I can't believe it

  1. #1
    Super Member bookworm's Avatar
    Join Date
    May 2010
    Location
    California
    Posts
    1,109
    I bought a new machine on Amazon and I've waiting for it to get here. Its supposed to be delivered on Friday.

    I check the tracking this morning and see this:
    August 31, 2011 01:49:00 AM San Pablo CA US Shipment damaged and will not be delivered

    Has this happened to anyone? How do I get my money back to order a different machine?

  2. #2
    Power Poster erstan947's Avatar
    Join Date
    Feb 2010
    Location
    Louisiana
    Posts
    12,114
    Blog Entries
    47
    Contact the seller and Amazon.

  3. #3
    Super Member Country1's Avatar
    Join Date
    Dec 2010
    Location
    Bowling Green, KY
    Posts
    2,442
    Sorry to hear! Hope you can get your money back, was it insured?

  4. #4
    Super Member RenaB's Avatar
    Join Date
    Jun 2011
    Location
    Georgia
    Posts
    1,155
    I would contact amazon and the seller to see if they can ship another one.

  5. #5
    Super Member bookworm's Avatar
    Join Date
    May 2010
    Location
    California
    Posts
    1,109
    I just contacted the seller. *crosses fingers*

    Its just that it was sooooo close to getting to me

  6. #6
    Super Member
    Join Date
    Sep 2010
    Location
    Upper Michigan
    Posts
    7,881
    Blog Entries
    14
    Noooooooo ! Say it isn't soooo! I hope you get a new one!

  7. #7
    Super Member Scissor Queen's Avatar
    Join Date
    Jul 2009
    Location
    Southwest Kansas
    Posts
    4,809
    Quote Originally Posted by bookworm
    I bought a new machine on Amazon and I've waiting for it to get here. Its supposed to be delivered on Friday.

    I check the tracking this morning and see this:
    August 31, 2011 01:49:00 AM San Pablo CA US Shipment damaged and will not be delivered

    Has this happened to anyone? How do I get my money back to order a different machine?
    The shipper will send that machine back to the seller and reimburse the seller. The seller will just send you another machine just like what you ordered.

    The damage is between the shipper and the seller. Don't worry about it.

  8. #8
    Super Member bookworm's Avatar
    Join Date
    May 2010
    Location
    California
    Posts
    1,109
    Thank you Sissor Queen. I was thinking I needed to do something or what not

  9. #9
    Super Member
    Join Date
    Jan 2011
    Location
    VA
    Posts
    2,103
    I have had two unsuccessful orders done through Amazon by third pary sellers who have promptly refunded the payment and sent return UPS shipping labels via email. If I find something on the web I then check if I can get it through Amazon. The sellers who list on there want to get good ratings- who doesn't want to be on the biggest site that people go to first? Although the end result wasn't what I wanted, these companies did refund quickly and got good feedback for their customer service.

  10. #10
    Super Member bookworm's Avatar
    Join Date
    May 2010
    Location
    California
    Posts
    1,109
    Contents were missing... My flippin sewing machine got stolen in the mail O.o

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.