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Thread: O'M'Gosh....Got my first Hancocks of Paducah Catalog....

  1. #41
    Junior Member
    Join Date
    Jul 2009
    Location
    SE Qld. Australia
    Posts
    271
    Twice in the last 4 months I have requested a catalogue, and when I contacted them last week to find out if one had been sent, or if they didn't send them internationally, I was told they were having problems printing/sending the international catalogues, and would hopefully get them out in the near future.

    I'm still trying to work out why the international version would be different to the domestic version. I haven't had problems receiving catalogues from other stores in the US, and usually have them within 2 weeks.

    I was prepared to spend over $200 with them prior to Xmas, but they missed out. Wonder how much more they have missed out on, but then again, maybe money is not an issue with them. It would also have been appreciated if they had advised me of the problem before I had to find out what was happening.

  2. #42

    Join Date
    May 2010
    Location
    Vale, Oregon
    Posts
    56
    Me too. Both catalogs came yesterday. Oh be still, My Heart! Can't wait to show the ladies at coffee hour this morning. We all quilt together informally, on Monday nights. What a treat, both catalogs!

  3. #43
    Senior Member quilter on the eastern edge's Avatar
    Join Date
    Aug 2010
    Location
    Newfoundland, Canada
    Posts
    645
    Quote Originally Posted by Aussie Quilter
    Twice in the last 4 months I have requested a catalogue, and when I contacted them last week to find out if one had been sent, or if they didn't send them internationally, I was told they were having problems printing/sending the international catalogues, and would hopefully get them out in the near future.

    I'm still trying to work out why the international version would be different to the domestic version. I haven't had problems receiving catalogues from other stores in the US, and usually have them within 2 weeks.

    I was prepared to spend over $200 with them prior to Xmas, but they missed out. Wonder how much more they have missed out on, but then again, maybe money is not an issue with them. It would also have been appreciated if they had advised me of the problem before I had to find out what was happening.
    They told me the same thing with the last catalogue. I emailed them several times and made a complaint on their Facebook page and I eventually got my catalogue. I hope I don't have to do it again this time.

  4. #44
    Super Member grann of 6's Avatar
    Join Date
    Jul 2010
    Location
    Glenmoore, PA
    Posts
    7,329
    Blog Entries
    1
    Update!!!! Just got an e-mail from them, my order has shipped and is expected at my house on Friday. Can't wait to see it and show you my goodies!!! I just ordered yesterday morning. Now that is as good service as fabric.com.

  5. #45
    Super Member OKLAHOMA PEACH's Avatar
    Join Date
    Mar 2010
    Location
    BLANCHARD, OK
    Posts
    2,510
    Amen!

  6. #46
    Super Member Rann's Avatar
    Join Date
    Aug 2010
    Location
    Valdosta GA
    Posts
    1,956
    Hot dog--another dream day coming. I just signed up.

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