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Thread: "Connecting Threads" Kit

  1. #1
    Member melhuff's Avatar
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    Hey Guys, I'm in a little dilema here....as I'm a very good putter off til the last minute person. I had bought a kit from Connecting Threads a couple of months ago. My Christmas gifts this year are lap quilts..no problem I thought..yea, right. Any way, yesterday I get out my kit and find that the instructions go from step 4 to step 6. No step 5 and, of course, that is an important one in how to assemble the blocks. I call their 800 number and the gentleman who answers the phone, after I tell him my problem started to laugh....loudly..out loud!!! Well, needless to say at first, I didnt know how to take it, but when he told me they are soooo busy there that it will probably be 3 or 4 days before anyone can get back with me, I figured I needed to laugh too or else I'd be crying. This quilt is now being put aside and I'm on to my next one (need to complete 3 before the BIG day). Does this happen often when you buy quilt kits? I know I should of looked when it came and I did pay over $50 after buying the backing..it is my fault :cry: , but still..... Any one else ever have this problem?
    Thanks!
    Melinda

  2. #2
    Super Member bebe's Avatar
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    Put out the name of the kit and pattern and see if someone on the board has it. Maybe they can help you complete your quilt???

  3. #3
    Power Poster nativetexan's Avatar
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    Hmmm,, i have two of their kits somewhere. one is the small quilt with ducks. the fabric sent with both feels yucky. so i haven't even attempted to make them. sorry.

  4. #4
    Super Member carrieg's Avatar
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    Maybe check their website to see if they have posted the mistake.

  5. #5
    Power Poster nativetexan's Avatar
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    yes, which ones did you get???

  6. #6
    Community Manager PatriceJ's Avatar
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    well! harumph! it wasn't very nice of him to laugh at you ... unless, of course, you told him your story in a "laughing at yourself" manner. :hunf:

    please do tell us the name of the kit in case somebody knows it and can help you.

  7. #7
    Power Poster BellaBoo's Avatar
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    Connecting Threads has a forum/website with all the staff on it! Go there and get your answer. It's full of all Connecting Threads things.
    http://quiltwithus.connectingthreads.com/

    forum: http://quiltingcommunity.ning.com/forum

  8. #8
    Power Poster nativetexan's Avatar
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    yes, do keep trying. customer service doesn't stop just because of Christmas.

  9. #9
    Power Poster sandpat's Avatar
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    I hope you will tell us which kit...I just finished the Camdem House table topper...was it that one?

  10. #10
    Power Poster amma's Avatar
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    It wasn't very nice that he laughed at you!!! That is only one step above being yelled at for bothering him.... it is IS their kit and THEIR mistake :evil: I would call back and ask to talk to someone who can help...it may be their busy Christmas season but it is YOUR busy time of year TOO!!!

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