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Thread: Escellent service from fabric order online

  1. #1
    Super Member sewingsuz's Avatar
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    Nov 2010
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    I recently ordered 8 different fabrics from FabricsGalore. A small percent of the fabric did not meet my approval. It was the highest priced fabric of the entire order. I wrote to them today and they got right back to me and took care of the problem. They were very professional and concerned because I was a new customer. They were also going to take a look at the two fabrics i was not happy with a get rid of them.

  2. #2
    Super Member Jan in VA's Avatar
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    Central Virginia in the Foothills of the Blue Ridge Mtns.
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    Now, see, this is an informative, valuable post about customer service!

    Good for you, good for them!
    Thanks,
    Jan in VA

  3. #3
    Member Kris 2011's Avatar
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    Now that's a store to deal with. I think I will pay them a visit and check out their wares.

  4. #4
    Super Member SuziC's Avatar
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    Nov 2006
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    Upstate NY
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    Because they show great interest in customer service, i will surely check out the site....thanks!

  5. #5
    Super Member lisalovesquilting's Avatar
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    Dec 2009
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    Ohio
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    Thanks, I'll look them up.

  6. #6
    Power Poster amma's Avatar
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    Out searching for some sunshine :-)
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    Thank you for sharing this positive outcome with us :D:D:D

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