sewingsuz

I recently ordered 8 different fabrics from FabricsGalore. A small percent of the fabric did not meet my approval. It was the highest priced fabric of the entire order. I wrote to them today and they got right back to me and took care of the problem. They were very professional and concerned because I was a new customer. They were also going to take a look at the two fabrics i was not happy with a get rid of them.

Jan in VA

Now, see, this is an informative, valuable post about customer service!

Good for you, good for them!
Thanks,
Jan in VA

Kris 2011

Now that's a store to deal with. I think I will pay them a visit and check out their wares.

SuziC

Because they show great interest in customer service, i will surely check out the site....thanks!

lisalovesquilting

Thanks, I'll look them up.

amma

Thank you for sharing this positive outcome with us :D:D:D