Just made my call!!!! On hold for only 10 minutes - the rep was a perfect gentleman and spoke english!!! He took my name and number and said to get everyone I knew to call in from my area - Sooo anyone from Jefferson City or Fulton areas (in Missouri) PLEASE CALL IN....Lets give JoAnns and Hobby Lobby a run for our money too!!! Pass this on to anyone you know~~ Lets get our selections back!!! Thanks for the phone number!!!