Hats off to online Business
08-09-2010, 04:30 PM
#1
Senior Member
Thread Starter
Join Date: Mar 2010
Location: Solon, Iowa
Posts: 860
I would like to point out the wonderful experience I have had with a couple of online suppliers. The first is Kathy's Quilts. Her book Quility with Kathy machine quilting magic-is so worth the money spent, she provided excellent service, prompt reply to emails...wonderful experience.
The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.
The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.
Also, because I have learned of these companies here on this board....thanks to those that suggested them.
Thank you for letting me praise these companies.
The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.
The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.
Also, because I have learned of these companies here on this board....thanks to those that suggested them.
Thank you for letting me praise these companies.
08-09-2010, 04:40 PM
#2
Super Member
Join Date: Oct 2008
Location: chicago, IL
Posts: 9,589
I order from fabrics.com at least once a month...one of the pieces I ordered had a couple of grease dots...nothing major...but I wouldn't be able to use all of the fabric...I called Customer service and they were so nice. Sent out a replacement piece the same day....I still have the bad piece...they don't want it back....so I will use the good parts on a donation project.
08-09-2010, 04:53 PM
#3
Google Goddess
Join Date: May 2009
Location: Central Indiana (USA)
Posts: 30,181
do you have the link for Kathy's Quilts
Originally Posted by pstoner
I would like to point out the wonderful experience I have had with a couple of online suppliers. The first is Kathy's Quilts. Her book Quility with Kathy machine quilting magic-is so worth the money spent, she provided excellent service, prompt reply to emails...wonderful experience.
The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.
The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.
Also, because I have learned of these companies here on this board....thanks to those that suggested them.
Thank you for letting me praise these companies.
The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.
The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.
Also, because I have learned of these companies here on this board....thanks to those that suggested them.
Thank you for letting me praise these companies.
08-09-2010, 05:16 PM
#4
Super Member
Join Date: Sep 2007
Location: Belle Isle, Florida
Posts: 6,668
Kudos to our online suppliers. They save us time, energy, gas, money, etc. I absolutely love Fabric.com.http://www.fabric.com/ A $35 purchase always gets you free shipping and you get a bunch of fabric if you shop the sales. If they mess up, you always win. True customer service! If you order something tell them to send me a coupon. I'm in advertising! LOL!
08-09-2010, 09:03 PM
#6
Senior Member
Join Date: Apr 2010
Location: Elizabethtown, KY
Posts: 749
I have never ordered from fabrics.com but I have made several purchases from thousandsofbolts.com and missouri quilt co and both of them have had excellent customer service and excellent products. They both had very fast shipping times.
08-09-2010, 09:12 PM
#7
Member
Join Date: Jul 2010
Location: Hammond, Louisiana
Posts: 24
I make rag quilts and fabric.com is a great site for flannel. They shipped the wrong fabric once, I called them, and they immediately shipped the correct fabric and asked me NOT to ship the other back. I was/am very satisfied with their service.
08-10-2010, 03:53 AM
#8
Senior Member
Thread Starter
Join Date: Mar 2010
Location: Solon, Iowa
Posts: 860
http://www.kathyquilts.com
here you go. Her book is great. I am so glad that I got it, it helped so much.
here you go. Her book is great. I am so glad that I got it, it helped so much.
08-10-2010, 03:58 AM
#9
Super Member
Join Date: Aug 2009
Location: Canberra, Australia
Posts: 2,135
I have had great service from
http://www.whittlesfabrics.com/ and also
http://www.wishuponaquilt.com/
both answer any questions promptly and with both of them I had my fabric delivered to Australia in 7 days. Gotta be happy with that.
http://www.whittlesfabrics.com/ and also
http://www.wishuponaquilt.com/
both answer any questions promptly and with both of them I had my fabric delivered to Australia in 7 days. Gotta be happy with that.
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