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Thread: Hats off to online Business

  1. #1
    Senior Member pstoner's Avatar
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    I would like to point out the wonderful experience I have had with a couple of online suppliers. The first is Kathy's Quilts. Her book Quility with Kathy machine quilting magic-is so worth the money spent, she provided excellent service, prompt reply to emails...wonderful experience.

    The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.

    The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.

    Also, because I have learned of these companies here on this board....thanks to those that suggested them.


    Thank you for letting me praise these companies.

  2. #2
    Super Member Tink's Mom's Avatar
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    I order from fabrics.com at least once a month...one of the pieces I ordered had a couple of grease dots...nothing major...but I wouldn't be able to use all of the fabric...I called Customer service and they were so nice. Sent out a replacement piece the same day....I still have the bad piece...they don't want it back....so I will use the good parts on a donation project.

  3. #3
    Google Goddess craftybear's Avatar
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    do you have the link for Kathy's Quilts

    Quote Originally Posted by pstoner
    I would like to point out the wonderful experience I have had with a couple of online suppliers. The first is Kathy's Quilts. Her book Quility with Kathy machine quilting magic-is so worth the money spent, she provided excellent service, prompt reply to emails...wonderful experience.

    The second is fabric.com, also excellent communication, prompt fast service, and when my order came and wasn't correct, they immediately corrected their order.

    The third one being superior threads. Again excellent communication, excellent service. I haven't been so impressed with online businesses as I have with these three companies.

    Also, because I have learned of these companies here on this board....thanks to those that suggested them.


    Thank you for letting me praise these companies.

  4. #4
    Super Member Chele's Avatar
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    Kudos to our online suppliers. They save us time, energy, gas, money, etc. I absolutely love Fabric.com.http://www.fabric.com/ A $35 purchase always gets you free shipping and you get a bunch of fabric if you shop the sales. If they mess up, you always win. True customer service! If you order something tell them to send me a coupon. I'm in advertising! LOL!

  5. #5
    Power Poster BellaBoo's Avatar
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    I only order from business that are posted here as having great service, Not just for 8 out of 10 customers but for 10 out of 10 customers.

  6. #6
    crawford1219's Avatar
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    I have never ordered from fabrics.com but I have made several purchases from thousandsofbolts.com and missouri quilt co and both of them have had excellent customer service and excellent products. They both had very fast shipping times.

  7. #7

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    I make rag quilts and fabric.com is a great site for flannel. They shipped the wrong fabric once, I called them, and they immediately shipped the correct fabric and asked me NOT to ship the other back. I was/am very satisfied with their service.

  8. #8
    Senior Member pstoner's Avatar
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    http://www.kathyquilts.com

    here you go. Her book is great. I am so glad that I got it, it helped so much.

  9. #9
    Super Member woody's Avatar
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    I have had great service from
    http://www.whittlesfabrics.com/ and also
    http://www.wishuponaquilt.com/
    both answer any questions promptly and with both of them I had my fabric delivered to Australia in 7 days. Gotta be happy with that.

  10. #10
    Super Member Rainy Day's Avatar
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    You are a bunch of wicked temptresses - I have just paid off my credit card . . . . oh shame . . .. hehehe

  11. #11
    Senior Member quiltbugs's Avatar
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    Another couple of great internet sellers with quick shipping and great customer service are:

    Z and S Fabrics
    Fabric Shack

  12. #12
    Power Poster CarrieAnne's Avatar
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    Thanks! I will add another one, Accuquilt.com. I tried to order a dye, and it was for the wrong machine, and the lady was so nice and patient. Though, I called the 1-800 number. She still saved me a bunch of money, lol!

  13. #13
    Moderator littlehud's Avatar
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    There are some wonderful on line companies. I have learned about a lot of them here.

  14. #14
    Super Member aorlflood's Avatar
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    http://sewingmates.com/ makes acrylic extension tables to fit sewing machines and offer EXCELLENT customer service! I ordered a table for my machine, but the back piece didn't fit against the back of the machine correctly. Becky told me to take a picture of the back of my machine with the measurements and they would make a piece to fit it. They sent the piece free of charge and told me to keep the wrong piece in case I ever needed it for a different machine! :)

    I would also like to send kudos out for http://www.aaaquilterssupply.com/index.html. I bought a backing fabric from them and they were able to ship it for less than the computer computed and then charged me only for the actual shipping, not the estimated (which I had already agreed to pay the estimated!) They have GREAT prices! I got my 108" backing for $7.50/yard! And it arrived in only 2 days from the time I ordered! :)

  15. #15
    Super Member kim_s's Avatar
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    Add me to the list of people who love http://www.fabric.com/ The fabrics are beautiful and I always receive my order in a week or less. I love their selection and their sales.

    I am also a regular at http://www.connectingthreads.com/Quilting.cfm. Great service and lovely fabric. And you can't beat their lower prices. I once ordered a pair of scissors and they broke after about 6 months and they replaced them immediately after I sent an email.

    Lately I have also been shopping at http://www.sewthankful.com/ They have weekly sales and I love all their patterns. I haven't bought fabric from them but they carry all the major brands and are very cheap - like 2.99 a yard. They ship fast too.

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