I am a happy camper
02-16-2017, 06:58 PM
#11
Super Member
Join Date: Jul 2013
Location: Houston, TX
Posts: 9,518
Originally Posted by thimblebug6000
I had an older Kenmore that worked perfectly until I had it on during an electrical storm.....whew... after that... it would only stitch back wards.... I didn't try to get it fixed.
02-16-2017, 10:25 PM
#12
Super Member
Join Date: May 2012
Location: Florida
Posts: 1,585
Donna, congratulations on getting a new machine. That's fantastic! I have nothing in my herd of machines except vintage -- and they all work -- my son was a SM Mechanic for 14 years, so I have a resident SM Mechanic who has a whole lot of common sense to go with his experience.
Jeanette
Jeanette
02-17-2017, 04:59 AM
#14
Super Member
Join Date: Feb 2014
Location: Davenport, Iowa
Posts: 3,785
I also purchased my Janome 6500 Professional from them. However it runs loud or whiny (always has) so I took it in to the machine shop to be repaired. He called me yesterday to say that he's taken it apart twice and checked everything...no luck with the strange sound. Looks as if I'll be sending it back also.
02-17-2017, 06:30 AM
#17
Super Member
Join Date: Aug 2009
Location: United States
Posts: 2,222
Originally Posted by donnai
Took my sewing machine in as it started sewing backwards and needed servicing. got it back it sewed forwards for a while then again started sewing backwards again I took it back and he said it wouldn't sew backwards for him so he could not fix it. brought it home it sewed forwards then again started sewing backwards. I purchased machine from Sewing Machine Plus 4 years ago because they had offer of 5 year extended warrenty. Called them and they said send it in. Got a brand new machine from them last night. I will be buying my next machine from them when the time comes. I am very happy with their customer service
Do they pick up the return cost? I am thinking sending a machine back can be costly.
02-17-2017, 06:35 AM
#18
Super Member
Join Date: Aug 2009
Location: United States
Posts: 2,222
Originally Posted by cashs_mom
I was told when I bought my first electronic machine to always turn it off and then UNPLUG it during a storm because even with a regular surge protector it could get a surge that would damage it. I just started unplugging it after I finish sewing just in case. When I know a storm is coming, I unplug everything in my sewing room.
02-17-2017, 06:36 AM
#19
Super Member
Join Date: Aug 2009
Location: United States
Posts: 2,222
Originally Posted by Jane Quilter
The new way to fix electronics is to swap out expensive boards. The "mechanics" no longer know why thing dont work.
This is the new way to work on cars too....talk about expensive.....
This is the new way to work on cars too....talk about expensive.....
02-17-2017, 07:49 AM
#20
Super Member
Join Date: Apr 2010
Location: Harrison, MI
Posts: 8,494
I had an old machine one time that I loved & one day it started sewing backwards out of the blue. I took it in & he had no idea what was wrong. To this day I don't know. I still have the machine in the closet. I thought someday I would find a repairman that may of come across this problem & knows how to fix it but I don't want to put a lot of money in it.
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