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Thread: Is Joanns.com STILL broken?!

  1. #11
    Bobbinwinder's Avatar
    Join Date
    Dec 2009
    Quote Originally Posted by LucyInTheSky
    Glad it's not just me. I tried calling and sat on hold. They said hold times are longer because of "unusual call volume" so probably means other people are having trouble.

    With these issues going on since Thanksgiving, this has to be costing them a fortune
    Very good point! And it will likely be costing them even more when we find we really can get by without them...if I don't have a coupon or it's not really a deep discount sale, then I'll find what I need somewhere else.

  2. #12
    Super Member sewjoyce's Avatar
    Join Date
    Oct 2007
    I think Joann's site is about as helpful as they are in their stores....I tried several times to go onto their site but usually just get a blank screen or a sign that says their site is overloaded and try again. Goodness -- you'd think they'd get it fixed.... :x

  3. #13
    Junior Member Justok's Avatar
    Join Date
    Dec 2009
    Great Falls,Mt.
    I have been trying since Christmas to spend my gift card, so I called the 888# and "Marcy" said they were having trouble with the gift card sales. I got frustrated and bought it some place else. I hate it when people won't take my money LOL

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