Is Joanns.com STILL broken?!

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12-30-2009, 10:11 PM

#11

Bobbinwinder

Senior Member

Join Date: Dec 2009

Location: TEXAS

Posts: 481

Quote:

Originally Posted by LucyInTheSky

Glad it's not just me. I tried calling and sat on hold. They said hold times are longer because of "unusual call volume" so probably means other people are having trouble.

With these issues going on since Thanksgiving, this has to be costing them a fortune

Very good point! And it will likely be costing them even more when we find we really can get by without them...if I don't have a coupon or it's not really a deep discount sale, then I'll find what I need somewhere else.

12-31-2009, 06:48 AM

#12

sewjoyce

Super Member

Join Date: Oct 2007

Posts: 9,496

I think Joann's site is about as helpful as they are in their stores....I tried several times to go onto their site but usually just get a blank screen or a sign that says their site is overloaded and try again. Goodness -- you'd think they'd get it fixed.... :x

12-31-2009, 08:16 AM

#13

Justok

Junior Member

Join Date: Dec 2009

Location: Great Falls,Mt.

Posts: 208

I have been trying since Christmas to spend my gift card, so I called the 888# and "Marcy" said they were having trouble with the gift card sales. I got frustrated and bought it some place else. I hate it when people won't take my money LOL