Originally Posted by LucyInTheSky
Glad it's not just me. I tried calling and sat on hold. They said hold times are longer because of "unusual call volume" so probably means other people are having trouble.
With these issues going on since Thanksgiving, this has to be costing them a fortune
Very good point! And it will likely be costing them even more when we find we really can get by without them...if I don't have a coupon or it's not really a deep discount sale, then I'll find what I need somewhere else.