Walk away and come back later and try again.

I have a Baby Lock (seven years old). Even though the tension is 'auto', I still have to jack around with it.

I hope you get this resolved. It can be very frustrating. Let us know if turning it off and then on helps. Which BabyLock machine is it?

What thread are you using? I had a problem with my Pfaff with polyester thread and I was told to take cotton thread and floss the tension disk. Yea right. But I did and it worked. Put the poly thread and it worked for a while then started giving me problems again. I no longer use cheap thread. Just a thought.

Nope that didn't work. Its a audrey

Where I live, even though I hadn't bought a machine at the LQS they will check the tension and show me what is going wrong without charge. If it is just a tension problem. Of course they know me by my first name as I 'visit' there a lot.

Take it in to your local Baby Lock dealer and have them demonstrate how to avoid this problem in the future. Oh yeah, and take notes for future use!

ali

Since the top thread is not being caught and held by the bottom thread, it is definitely a bobbin issue! Take everything apart in the bobbin case one more time. Also be sure you are putting the bobbin in with the thread feeding off in the correct direction. (On my Ellisimo, I hold the bobbin up and have the thread coming off the left side where it looks like a "P".)

After you have threaded everything top and bottom again, leave the bobbin cover off and hold the top thread in your hand while turning the hand wheel. Watch to see if the top thread is being caught by the bobbin thread as it goes around. If it is not, then it sounds like a timing issue.

This is just my opinion of course. I take older machines apart and service a lot of machines for friends. However, I don't mess with the computerized machines other than minimal issues.

Good luck and hope you get this resolved so you can sew! (Perhaps a cheap older backup is in your future???)

if your warranty is a Baby Lock warranty and not a store warranty, you can take it in anywhere...doesn't have to be the place you purchased it...check local BL dealers.

Yay I fixed it....with my mil's help on the phone.....cleaned the whole bobbin area and whala it sews beautifuly thanks ladies

When the top thread is wonky it means the bottom tension is wrong. Redo your bobbin. Take it out make sure the thread is running away from the little hole you pull it through. Try it again.