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tealfalcon 01-13-2011 07:54 AM

i really wanna sew but my machine is not behaving

its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh

sharon b 01-13-2011 07:59 AM

Try winding a new bobbin- clean out the bobbin area , sometimes a small thread can get hung up somewhere . After the new bobbin rethread the machine - I know AGAIN- but sometimes something is just not the way it needs to be . Make sure you have the correct needle for the fabric .

Good Luck I know how frustrating it can be

leatheflea 01-13-2011 08:01 AM

well she took all my suggestions, good luck

tealfalcon 01-13-2011 08:08 AM

ok i will try ry again....boo hoo i wanna sew not thread my machine all day

raptureready 01-13-2011 08:10 AM

Sounds to me like the tension is out of whack. Either too tight on the top or too loose on the bottom. You might try adjusting it or, if you aren't comfortable doing that, take it back to your dealer and have them make the adjustment. It should still be under warranty.

tealfalcon 01-13-2011 08:12 AM

yes its def a tension issue and i have played with it some after posting this...but still its the same....ugh ugh ugh.....it was bought down in florida so i cant just run and take it in. but yes it is under warranty

Deborah12687 01-13-2011 08:17 AM

I had a baby lock that was really fusy about how you thread the machine. Sometimes it get hung up on the tention screws and also would get cought in the loop next to the needle.

ncsewer 01-13-2011 08:18 AM

Just make sure that all the threads are threaded correctly. Make sure you haven't inadvertantly gone from left to right or VS on something. Did you turn it off and see it it helped it to reset?


Originally Posted by tealfalcon
i really wanna sew but my machine is not behaving

its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh


tealfalcon 01-13-2011 08:25 AM


Originally Posted by ncsewer
Just make sure that all the threads are threaded correctly. Make sure you haven't inadvertantly gone from left to right or VS on something. Did you turn it off and see it it helped it to reset?


Originally Posted by tealfalcon
i really wanna sew but my machine is not behaving

its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh


doh.....nope let me try that....maybe its that simple...one can dream right

amma 01-13-2011 09:19 AM

Try a different bobbin, mine will do that if it doesn't like the way the bobbin wound, or if the plastic bobbin has a rough spot on the plastic :D:D:D

tomilu 01-13-2011 09:32 AM

Walk away and come back later and try again.

KathyAire 01-13-2011 09:33 AM

I have a Baby Lock (seven years old). Even though the tension is 'auto', I still have to jack around with it.

stpatmom 01-13-2011 09:38 AM

I hope you get this resolved. It can be very frustrating. Let us know if turning it off and then on helps. Which BabyLock machine is it?

QuilterGary 01-13-2011 09:39 AM

What thread are you using? I had a problem with my Pfaff with polyester thread and I was told to take cotton thread and floss the tension disk. Yea right. But I did and it worked. Put the poly thread and it worked for a while then started giving me problems again. I no longer use cheap thread. Just a thought.

tealfalcon 01-13-2011 09:41 AM


Originally Posted by stpatmom
I hope you get this resolved. It can be very frustrating. Let us know if turning it off and then on helps. Which BabyLock machine is it?

Nope that didn't work. Its a audrey

AliKat 01-13-2011 09:47 AM


Originally Posted by tealfalcon
i really wanna sew but my machine is not behaving

its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh

Where I live, even though I hadn't bought a machine at the LQS they will check the tension and show me what is going wrong without charge. If it is just a tension problem. Of course they know me by my first name as I 'visit' there a lot.

Take it in to your local Baby Lock dealer and have them demonstrate how to avoid this problem in the future. Oh yeah, and take notes for future use!

ali

scowlkat 01-13-2011 09:49 AM

Since the top thread is not being caught and held by the bottom thread, it is definitely a bobbin issue! Take everything apart in the bobbin case one more time. Also be sure you are putting the bobbin in with the thread feeding off in the correct direction. (On my Ellisimo, I hold the bobbin up and have the thread coming off the left side where it looks like a "P".)

After you have threaded everything top and bottom again, leave the bobbin cover off and hold the top thread in your hand while turning the hand wheel. Watch to see if the top thread is being caught by the bobbin thread as it goes around. If it is not, then it sounds like a timing issue.

This is just my opinion of course. I take older machines apart and service a lot of machines for friends. However, I don't mess with the computerized machines other than minimal issues.

Good luck and hope you get this resolved so you can sew! (Perhaps a cheap older backup is in your future???)

ktbb 01-13-2011 10:45 AM

if your warranty is a Baby Lock warranty and not a store warranty, you can take it in anywhere...doesn't have to be the place you purchased it...check local BL dealers.

tealfalcon 01-13-2011 11:46 AM

Yay I fixed it....with my mil's help on the phone.....cleaned the whole bobbin area and whala it sews beautifuly thanks ladies

hobo2000 01-13-2011 12:37 PM

When the top thread is wonky it means the bottom tension is wrong. Redo your bobbin. Take it out make sure the thread is running away from the little hole you pull it through. Try it again.

sharon b 01-13-2011 01:53 PM

It was that elusive stray thread ??? gets us every time :hunf: LOL Glad she is back up and humming :thumbup:

Flo Pierce 01-14-2011 03:43 AM

When all else fails, I'd see if there is a dealer someplace nere you and take it to them. maybe call the company and ask their'
advice. I feel bad for you because my Janome needs to be
serviced and I hate to give it up so it can be done.

Flo in NNY

luv2so 01-14-2011 05:26 AM

Maybe the timing needs to be adjusted. Sounds like it's not locking the stitches.

AmyL 01-14-2011 05:47 AM

I had the same problem with my Bernina. It was my bobbin tension. Sewing machine repair guy showed me where it should be and I check it every once and a while.

GammaLou 01-14-2011 06:06 AM

I just took my Babylock back to the store where I purchased it as it wasn't behaving. They reset the bobbin case and now it's perfect. No charge either! I love this machine!!!

katlady 01-14-2011 07:18 AM

Sounds like your top tension if off. Try rethreading & check the tension. Then do some adjusting.

Tsanchez 01-14-2011 07:23 AM

I was just getting ready to tell you to take the bobbin area completely apart and clean it out but I see just above that you have done that. It took me awhile to realize after fighting my machine for hours that all I had to do is clean out that area. I always find a small piece of thread that was causing all these problems. So now every time I have to rewind a bobbin, I clean out that area and oil the specified areas and I don't have that problem anymore. I also don't use the cheap thread. You can really tell the difference between the type of threads.

DebbyT 01-14-2011 07:29 AM


Originally Posted by scowlkat
Since the top thread is not being caught and held by the bottom thread, it is definitely a bobbin issue! Take everything apart in the bobbin case one more time. Also be sure you are putting the bobbin in with the thread feeding off in the correct direction. (On my Ellisimo, I hold the bobbin up and have the thread coming off the left side where it looks like a "P".)

After you have threaded everything top and bottom again, leave the bobbin cover off and hold the top thread in your hand while turning the hand wheel. Watch to see if the top thread is being caught by the bobbin thread as it goes around. If it is not, then it sounds like a timing issue.

This is just my opinion of course. I take older machines apart and service a lot of machines for friends. However, I don't mess with the computerized machines other than minimal issues.

Good luck and hope you get this resolved so you can sew! (Perhaps a cheap older backup is in your future???)



I agree. -- When you take the bobin assembly apart, watch for loose threads and lint. A tiny piece of thread or lint is all it takes to throw it off.

prayerquilts 01-14-2011 07:35 AM

http://www.youtube.com/watch?v=LIr6C...eature=related

Is your pressure foot up or down when you thread the machine? I just found this site. He shows the importance of having the pressure foot up when you thread your machine.

Cowbelle 01-14-2011 07:40 AM

I just learned something last week - had been given a Singer which I gave to my grandaughter for Christmas - she was having all kinds of tension problems with it, even though I had had it serviced before giving it to her. We went back to the shop where it had been serviced, and he asked if we always had the presser foot in the "up" position when re-threading. I looked blank - never thought of it. He said on all machines, it should be "up". Puts the tension discs in the correct position to receive the thread. That was the problem for her, and her mother said it probably explained some of the problems she had had in the past with various machines. Just food for thought on the re-threading advice!! J*

pinebeltquilter 01-14-2011 07:45 AM

Look for lint anywhereyou can see into the machine. Did you happen to buy it at Ruthie's Notions in Florida. I bought one there and it is aweful to try to go back with the small things....Good Luck!

ruthieg 01-14-2011 08:43 AM

I had the same problem with my Janome. I took it to a Janome store and they worked on it. Seems they never adjusted the machine at the factory. Both the top tension and the bobbin winding tension were acting up.

jdeery 01-14-2011 09:42 AM

When you unthread your machine make sure you are cutting
the top thread, and pulling it down thru the needle. That is
very important. I would call the dealer, except they would
ask you to bring it in. They may have other ideas. Good
Luck, Try also making sure your bobbin thread is being fed
from the bottom of the case not the top. Good Luck

frog90 01-14-2011 11:29 AM


Originally Posted by tealfalcon
yes its def a tension issue and i have played with it some after posting this...but still its the same....ugh ugh ugh.....it was bought down in florida so i cant just run and take it in. but yes it is under warranty

you can take it to any Baby Lock dealer It should not matter where you got it from, and it sounds like they can fix your problem. I had a problem with mine and I think it was the thread I put in a new spool and it stopped the problem I was having.

Jbarrow 01-14-2011 01:15 PM

If you moved from another state, or at least say that you did, and the shop wants your business they will help you...without charge...if not maybe there is another shop close that will help....Most shops have a problem with people that buy elsewhere because they get a cheaper price...that's because they won't have to worry about the waranty...they just don't tell you that is why you got a better price...I know that Bernina shops in my area, at least the one I go to, state in their website that they don't sell outside their area...for that reason...But again if the shop knows that you are going to be coming there for your machine needs they probably will help you...

BellaBoo 01-14-2011 01:30 PM

Every time my machine top thread seems to be laying flat, it is a bobbin problem. Usually the thread has slipped out of one of the bobbin thread channels or has come out of the bobbin threading sequence.

Carol J. 01-14-2011 02:10 PM

Make sure your needle is in right, the flat edge goes in the back. I have found this to remedy many a complaint that I have been asked about, the needle is not in properly. Look at our needle and be sure to put it in right.

Carol F.

JUNEC 01-14-2011 02:21 PM

Is it under warranty still

Nanjun 01-14-2011 02:56 PM


Originally Posted by tealfalcon
yes its def a tension issue and i have played with it some after posting this...but still its the same....ugh ugh ugh.....it was bought down in florida so i cant just run and take it in. but yes it is under warranty

I have the BabyLock Ellure and I have tension problems too. I have learned to set my stitch length at 2.5 and
the thread tension 2 notches to right of auto. Hope this makes sense to you. Dont know what model machine you have.

MadQuilter 01-14-2011 03:00 PM

I have a Babylock and just took some classes with my machine. One of the exercises we did in class was to change the tension by one number and sew a bit (make sure to mark on the quilt sandwich tester block which tension setting you are using). Then when you have used them all, review which setting is the best for your machine. When you change batting or technique, do the same exercise. It will help you set up the machine correctly from the beginning rather than turn the project over and HOPE it's done well.

The teacher also suggested that we should invest in an additional bobbin case IF we plan to muck around with it. Once you adjust it, getting it back to "right" can be difficult.


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