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Thread: HELP!!!!! machine issues

  1. #1
    Super Member tealfalcon's Avatar
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    i really wanna sew but my machine is not behaving

    its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh

  2. #2
    Moderator sharon b's Avatar
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    Try winding a new bobbin- clean out the bobbin area , sometimes a small thread can get hung up somewhere . After the new bobbin rethread the machine - I know AGAIN- but sometimes something is just not the way it needs to be . Make sure you have the correct needle for the fabric .

    Good Luck I know how frustrating it can be

  3. #3
    Super Member leatheflea's Avatar
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    well she took all my suggestions, good luck

  4. #4
    Super Member tealfalcon's Avatar
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    ok i will try ry again....boo hoo i wanna sew not thread my machine all day

  5. #5
    Super Member raptureready's Avatar
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    Sounds to me like the tension is out of whack. Either too tight on the top or too loose on the bottom. You might try adjusting it or, if you aren't comfortable doing that, take it back to your dealer and have them make the adjustment. It should still be under warranty.

  6. #6
    Super Member tealfalcon's Avatar
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    yes its def a tension issue and i have played with it some after posting this...but still its the same....ugh ugh ugh.....it was bought down in florida so i cant just run and take it in. but yes it is under warranty

  7. #7
    Super Member Deborah12687's Avatar
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    I had a baby lock that was really fusy about how you thread the machine. Sometimes it get hung up on the tention screws and also would get cought in the loop next to the needle.

  8. #8
    Senior Member ncsewer's Avatar
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    Just make sure that all the threads are threaded correctly. Make sure you haven't inadvertantly gone from left to right or VS on something. Did you turn it off and see it it helped it to reset?

    Quote Originally Posted by tealfalcon
    i really wanna sew but my machine is not behaving

    its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh

  9. #9
    Super Member tealfalcon's Avatar
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    Quote Originally Posted by ncsewer
    Just make sure that all the threads are threaded correctly. Make sure you haven't inadvertantly gone from left to right or VS on something. Did you turn it off and see it it helped it to reset?

    Quote Originally Posted by tealfalcon
    i really wanna sew but my machine is not behaving

    its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh
    doh.....nope let me try that....maybe its that simple...one can dream right

  10. #10
    Power Poster amma's Avatar
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    Try a different bobbin, mine will do that if it doesn't like the way the bobbin wound, or if the plastic bobbin has a rough spot on the plastic :D:D:D

  11. #11
    Super Member tomilu's Avatar
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    Walk away and come back later and try again.

  12. #12
    Super Member KathyAire's Avatar
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    I have a Baby Lock (seven years old). Even though the tension is 'auto', I still have to jack around with it.

  13. #13
    Senior Member stpatmom's Avatar
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    I hope you get this resolved. It can be very frustrating. Let us know if turning it off and then on helps. Which BabyLock machine is it?

  14. #14
    Senior Member QuilterGary's Avatar
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    What thread are you using? I had a problem with my Pfaff with polyester thread and I was told to take cotton thread and floss the tension disk. Yea right. But I did and it worked. Put the poly thread and it worked for a while then started giving me problems again. I no longer use cheap thread. Just a thought.

  15. #15
    Super Member tealfalcon's Avatar
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    Quote Originally Posted by stpatmom
    I hope you get this resolved. It can be very frustrating. Let us know if turning it off and then on helps. Which BabyLock machine is it?
    Nope that didn't work. Its a audrey

  16. #16
    Super Member AliKat's Avatar
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    Quote Originally Posted by tealfalcon
    i really wanna sew but my machine is not behaving

    its a brand new babylock and i have used it for a few months now with no issues....well now when i sew on the bottom it looks perfect but the top the thread is just laying there and pulls right out....the manual said try rethreading which i have done top and bottom about 7 times, i tried changing needle i tried changing thread....i havent changed the settings at all. its so frustrating bc i wanna sew...ugh
    Where I live, even though I hadn't bought a machine at the LQS they will check the tension and show me what is going wrong without charge. If it is just a tension problem. Of course they know me by my first name as I 'visit' there a lot.

    Take it in to your local Baby Lock dealer and have them demonstrate how to avoid this problem in the future. Oh yeah, and take notes for future use!

    ali

  17. #17
    Super Member scowlkat's Avatar
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    Since the top thread is not being caught and held by the bottom thread, it is definitely a bobbin issue! Take everything apart in the bobbin case one more time. Also be sure you are putting the bobbin in with the thread feeding off in the correct direction. (On my Ellisimo, I hold the bobbin up and have the thread coming off the left side where it looks like a "P".)

    After you have threaded everything top and bottom again, leave the bobbin cover off and hold the top thread in your hand while turning the hand wheel. Watch to see if the top thread is being caught by the bobbin thread as it goes around. If it is not, then it sounds like a timing issue.

    This is just my opinion of course. I take older machines apart and service a lot of machines for friends. However, I don't mess with the computerized machines other than minimal issues.

    Good luck and hope you get this resolved so you can sew! (Perhaps a cheap older backup is in your future???)

  18. #18
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    if your warranty is a Baby Lock warranty and not a store warranty, you can take it in anywhere...doesn't have to be the place you purchased it...check local BL dealers.

  19. #19
    Super Member tealfalcon's Avatar
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    Yay I fixed it....with my mil's help on the phone.....cleaned the whole bobbin area and whala it sews beautifuly thanks ladies

  20. #20
    Super Member hobo2000's Avatar
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    When the top thread is wonky it means the bottom tension is wrong. Redo your bobbin. Take it out make sure the thread is running away from the little hole you pull it through. Try it again.

  21. #21
    Moderator sharon b's Avatar
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    It was that elusive stray thread ??? gets us every time :hunf: LOL Glad she is back up and humming :thumbup:

  22. #22
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    When all else fails, I'd see if there is a dealer someplace nere you and take it to them. maybe call the company and ask their'
    advice. I feel bad for you because my Janome needs to be
    serviced and I hate to give it up so it can be done.

    Flo in NNY

  23. #23
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    Maybe the timing needs to be adjusted. Sounds like it's not locking the stitches.

  24. #24
    AmyL's Avatar
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    I had the same problem with my Bernina. It was my bobbin tension. Sewing machine repair guy showed me where it should be and I check it every once and a while.

  25. #25
    Senior Member GammaLou's Avatar
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    I just took my Babylock back to the store where I purchased it as it wasn't behaving. They reset the bobbin case and now it's perfect. No charge either! I love this machine!!!

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