Hi,
Just a friendly warning. I recently bought a bag pattern from Nancy's Notions. I don't typically look at all of the pattern pages right after I buy them. This time I did because I was excited about making the handbag. Most of the 'guts' were missing. All of the pattern templates...I emailed Nancy's Notions and they promptly sent me out a new pattern. From now on, I'll check every one I buy - just in case. lots2do |
It is awesome that they fixed you up right away :D:D:D
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Yes, I was very pleased. I've never been disappointed by anything I've ordered from them.
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I bought a quilt pattern at the Houston International Quilt Festival many years ago and didn't look at it for a couple of years. Discovered it had only instructions and none of the applique drawings. Luckily I was able to contact the co. and get it fixed. Since then I take a quick look at what I buy.
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Nancy's is good about taking care of things that are wrong.
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It's great to hear about such wonderful customer service. I'm glad they fixed it for you. And thanks for the heads up.
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Thanks for the warning!
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It's amazing what people will steal!!!(I'm assuming someone stole the innards rather than the company screwing up). One time, in southern Cal, I started to buy some sanitary napkins. Got up to the counter and discovered it was open and one was missing!!!!
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Nancy's Notions has great customer service. Any problems & they will take care of it right away.
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Originally Posted by amandasgramma
It's amazing what people will steal!!!(I'm assuming someone stole the innards rather than the company screwing up). One time, in southern Cal, I started to buy some sanitary napkins. Got up to the counter and discovered it was open and one was missing!!!!
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