Problems loading embroidery patterns into Brother se400

**jmaurath** · 11-12-2011, 03:53 PM

Has anyone had a problem loading patterns into the Brother se400? I have purchased embroidery patterns from 2 different companys. The file shows the data (file size) but there is no graphic in the touch screen to select. When I try to transfer again....it says File already exists. I bought the same patterns from two different companies, thinking the first one was corrupt and would deal with getting a refund later. I contacted the companies and so far no response..... I am using the emboidery patterns to quilt the current quilt I am making. Any help would be appreciated.. Thanks girls!...and guys!

**newbee3** · 11-12-2011, 04:08 PM

when you try it again change the file by adding a # at the end then you can transfer again.

**Freddie** · 11-12-2011, 05:00 PM

If you still have problem, try this. Make sure you downloaded in the PES format.I cannot transfer anything that is not unzipped. I don't have the SE400, but I own the PE770. But in general they work the same. I know you can transfer directly from the computer to your machine, but it has to be in the correct format and unzipped. Are you downloading the file to your computer first? I do. Then I check to see if I have to unzip the file. (Go to downloaded file on your computer and right click and click extract. That will open it) Then you transfer the unzipped file to your machine. Let us know how you are doing. You are going to love your machine. I do.

**jmaurath** · 11-13-2011, 07:51 AM

Thank you for your input, but the# did not work....tried it at the end of the file extension and at the end of the file name both did not work. They are PES files and they are unzipped. I was wondering if there has to be some kind of conversion......although I did'nt have to do it with any other files. I've used several other patterns with no problem, Thanks again girls.

**GRANNYMO** · 11-13-2011, 08:34 AM

Can you load a previous pattern. If you can, then it has to be the new pattern. I would check to make sure the pattern s unzipped, and that it is the right format, pes. Sorry just read your reply. Is the pattern too big for your machine.

**maesyn** · 02-25-2012, 06:08 PM

Did you ever figure this out? I'm having the same problem.

**Leonita** · 02-26-2012, 04:19 PM

There are some that say pes but are dst Anita good designs are that way & will not work in my white ( same as brother. they will open in pe700 but say dst. Have a cd of designs & they company was not very helpfu either so Idon't buy that brand.

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