Quilt in a Day

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02-21-2017, 07:34 AM

#11

Lady Diana

Super Member

Join Date: Jul 2008

Location: Keller, TX

Posts: 1,937

Since you not in the continental US, THE shipping will be more, and not in their automated calculator online.....I would call them and ask to wait while they call the carrier. I have never had a problem.

02-21-2017, 08:36 AM

#12

catsden

Senior Member

Join Date: Feb 2012

Location: southeast Idaho

Posts: 528

I bought my EQ7 from them and did not have a problem.

02-21-2017, 10:25 AM

#13

tlpa

Super Member

Join Date: Sep 2009

Location: Lost in my sewing room

Posts: 1,442

I bought fabric and didn't have a problem, but as someone said, it was probably on hand and quickly shipped.

02-21-2017, 01:13 PM

#14

MarleneC

Super Member

Thread Starter

Join Date: Mar 2012

Location: Kenai, Alaska

Posts: 1,150

I had not ordered anything yet. I had only emailed about shipping to Alaska and being told someone would contact me.

Quote:

Originally Posted by Onebyone

I never had a problem with QIAD. There are several shipping options available, you may have not checked one of the boxes. You always get a shipping quote before confirming the order.

02-21-2017, 01:14 PM

#15

MarleneC

Super Member

Thread Starter

Join Date: Mar 2012

Location: Kenai, Alaska

Posts: 1,150

Of course the shipping will be more. I've live here since 1977 and am quite aware of this.

Quote:

Originally Posted by Lady Diana

02-21-2017, 01:15 PM

#16

MarleneC

Super Member

Thread Starter

Join Date: Mar 2012

Location: Kenai, Alaska

Posts: 1,150

This happened last week--not over the holiday.

Quote:

Originally Posted by katier825

I don't think I have, but this is a holiday weekend for many. Maybe they are closed.

02-21-2017, 01:19 PM

#17

MarleneC

Super Member

Thread Starter

Join Date: Mar 2012

Location: Kenai, Alaska

Posts: 1,150

This is the outcome of my dealing with QID> I sent another email saying I had decided to order from another vendor as their customer service was so poor. I received another email from the same person saying they needed my address. The same thing from their first email--it was as if this person totally had forgotten the other emails she had sent me. I will now be receiving the order for less shipping cost.

Quote:

Originally Posted by MarleneC

Has anyone ordered from Quilt in a Day? I sent an email regarding an item and finally received an email saying they needed my address for shipping quote

and they would get back--after a couple more emails they finally answered back and said someone would contact me early the next day--still haven't heard. Is this usual with them? I'm going to order the item from someone else today.

02-21-2017, 02:18 PM

#18

Watson

Super Member

Join Date: Dec 2015

Location: Ontario, Canada

Posts: 4,368

That's really unfortunate but I think that it is good that you wrote about it, as they will likely see it here or at least hear about it and will sharpen up a bit. For all the customers that complain about bad service there are MANY who never say anything and sometimes even the company themselves don't know they are slipping in that area.

Watson